American Profit Recovery Provides Businesses Advice on How to Avoid Delinquent Accounts

BOSTON - May 28, 2013 - PRLog -- Collection agency American Profit Recovery which specializes in helping businesses of all sizes struggling with late paying customers, has released a “how to”video detailing the best ways to avoid delinquent accounts and keep customers current.
https://www.youtube.com/watch?v=Rx-ZcaFfEmQ

Planning and prevention can ensure timely payments, but diplomatic collection agencies like American Profit Recovery are there to help along the way. Here are some of their top tips to prevent late payments:

Have an Internal Process in Place: Procedures, policies and protocols should all be established before a customer even walks through the door. How and when they are expected to pay are very important right up front.

Use Signed Agreements: A signed contract that spells out payment methods, when payment is due, and consequences of delinquent payments will only help keep accounts in order.

Get as Much Contact Info as Possible: Collect plenty of personal information including multiple phone numbers, email addresses and physical addresses.

Customer Service Goes a Long Way: Thirty days is an appropriate amount of time to contact a client with a late payment. A business can make sure the customer was satisfied with the provided services with a good old fashioned customer service call. If there was an issue, the businesses can work with the customer to correct it and ultimately get paid.

Use a Reputable Collection Agency: Delinquent accounts can still occur even with a well-planned process, and when that happens a reputable collection agency can prove very useful. When researching agencies, clients should learn what associations they may belong to (like state or federal), check their reputations, and look for compatible business philosophies.

Find more advice from the experts at American Profit Recovery in the video they have issued here: http://www.americanprofit.net/blog/2013/05/this-advice-never-gets-old-avoid-delinquent-accountsget-paid-on-time/

About American Profit Recovery:

American Profit Recovery (APR) is a collection agency (http://www.americanprofit.net/) with offices in Massachusetts, Michigan and North Carolina. Founded in 2004, APR specializes in the collection of third-party debt in industries such as medical/dental, banking, trades, lawn care and other professional services. With early intervention and a strong focus on ethics and diplomacy with consumers, APR works hard to preserve the relationship between client and consumer with an ultimate goal of keeping the business relationship intact. The firm serves approximately 3,500 clients nationwide. American Profit Recovery and their team have earned many awards including Best Places to Work in Collections, The ACA International Foundation Fellow Award and Banker and Tradesman’s Gold Readership Award. 800-711-0023 http://www.americanprofit.net/