 Voice-Biometrics is now available in the Benelux. Since more and more telecom companies, financial institutions and government sector organizations are deploying this cutting-edge technology, we believe that the thriving business community in Benelux mustn't be left out.
By: Comways The crime escalates under notorious conditions when hackers or phishing criminals manage to get access to anyone’s personal information. According to a recent finding, the identity theft fraud ratio is continuously climbing and becomes a sever menace in some developed geographic locations. It is also an alarming situation that only small percentage of the criminals involved in identity thefts are apprehended by law-enforcement institutions. From statistics and real-time data, it is evident that most of the identity thefts are targeted towards customers of financial institutions. There are a number of security measures that are being currently taken up by various organizations to prevent identity theft; however, Voice-Biometric systems are the ones that effectively fight information fraud, boost privacy and also reduce cost of service while improving significantly the customer experience. The voice-Biometrics security systems are gaining popularity worldwide with some Governments ready to integrate the system as well. The great news is that now the Benelux market can benefit from this fraud prevention security system. comways has developed a voice-biometric layer based on a renowned Voice-Biometric engine, powered by Nuance. According to David Azoulay – managing partner at comways – the main focus of this Voice-Biometrics solution was to address and integrate the language particularities and accents of the Benelux region in order to make the solution reliable. Apart from making the solution reliable, another key aspect was to managing a pricing structure that is easily affordable by majority of organizations. Our encouragement for this project came from various sources, but the main headliner remained that fact that Voice-Biometrics is in a continuous expansion process with a user base exceeding 20 million during the past year. Since more and more telecom companies, financial institutions and government sector organizations are deploying this cutting-edge technology, we believe that the thriving business community in Benelux mustn’t be left out. Due to consistent research and development around the voice-Biometric grid, there are many success stories already. The system has been successfully deployed by Turkcell, a leading telecom operator in Turkey in the turk language. Another example is the Hebrew Voice-Biometrics security layer installed by certain banks in Israel. The voice verification solution brings a winning combination of improving customer experience while reducing significantly operational costs, says Frank Verweij - Marketing Manager of Nuance Enterprise & Mobility Solutions EMEA. When properly deployed, it may represent an investment with a very short period of ROI and it also helps organizations to deliver higher security, which is fully in-line with the emerging financial regulations. We are very pleased with the development efforts made by comways. It will allow local customers and ICT integrators to leverage on their gained expertise in this unique technology. About comways comways.eu was founded in 2008 by a group of international experts in the fields of Telecom and Contact Centre. Today comways operations consist of an R&D located in Tel-Aviv next to the worldwide leading providers in this industry, hosting facilities in Belgium & the Netherlands and Sales/Support offices located in Rotterdam and Antwerp. Its customer base consists of large cross European organizations who already selected comways as their trusted partner. For Better Contacts discoveries go to www.comways.eu . About Nuance Communications, Inc. Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information regarding Nuance, please head to http://www.nuance.com/ End
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