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What Does Shadow IT Mean for CIOs and their Organisations?
Prior to his presentation at the forthcoming Corporate IT Exchange 2012, to be held on the 16th – 18th September in Germany, IQPC Exchange caught up with Professor Christopher Rentrop of HTWG Konstanz to discuss what shadow IT means.
C Rentrop: You're welcome.
IQPC Exchange: Thank you for joining us. At the forthcoming exchange, you'll be presenting on the topic of shadow IT and the challenges and opportunities it brings for the organisation. You and your team have conducted a research project where you have been looking at the implications of shadow IT and unofficial IT for the IT functions and the organisation. Can you tell us a bit more about your research, the organisations and markets that have been included and the outcomes so far, please, Professor?
C Rentrop: Yes, thank you very much for the opportunity to give some insights on this topic. Some years ago, when I came from my practical work in the industry area to the university, I was quite surprised that there was no research on this topic of shadow IT, which is quite renowned in almost every company, so that was the major reason why we started to work on this topic. We started a project following a mixed method approach, trying to develop a framework and destination to develop some methods on how to deal with shadow IT. And, of course, to try to evaluate and to mirror it against what companies do in this area. What we found is that only a few companies already deal with this topic and, therefore, we had to start from scratch to develop methods in how to detect, asses and control shadow IT. The companies we worked with were from industries like investment goods, steel companies and mainly banking and insurance companies, which, of course, have a very high impact on their information systems or a very high dependency on the information systems. And, therefore, during the last two years, we've gained quite an insight on this topic and how it's developed in these various companies.
Professor Rentrop will be sharing more insights on ‘IT Governance & Shadow IT - How Can you Control, Manage and Potentially Benefit from the Use of Unofficial IT in Your Organisation?
Download this interview in full here: