ALVEA Services launches new cloud-based DNS Managed Service for the channel

• Simple, reliable and cost-effective alternative to on-premise DNS • Additional sales specialists hired to help resellers explain and sell cloud computing solutions
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* Domain Name System
* Cloud
* Managed Services

* Computers

* UK

June 18, 2012 - PRLog -- Newmarket, 18th June 2012: ALVEA Services, the aggregator of managed security and cloud-based computing solutions for the IT channel, has today announced the launch of its Domain Name System (DNS) Managed Service in the UK and Ireland. ALVEA DNS Managed Service is the latest addition to the ALVEA Services portfolio, developed in response to the channel’s need to provide cost-effective, secure and reliable Internet connectivity solutions for their clients’ businesses. The service is available to organisations exclusively through ALVEA’s channel partners.

With millions of Internet-related requests and data exchanges taking place every second, loss of website access through DNS failure can often result in financial losses and reputation damages. Though essential, managing DNS can be time-consuming and complex so by enabling clients to switch to a cloud-based solution, resellers can help free-up valuable IT staff resource to concentrate on core business functions.

“As organisations become more reliant on Internet transactions for business-critical functions, managing DNS is a key element of website security and resilience. It may not be a particularly glamorous aspect of IT, but it is vital for business continuity,” said Kathryn Miller, service delivery manager at ALVEA Services. “Moving DNS management to the cloud also provides organisations with a scalable solution which means resellers can continue to support clients’ DNS needs, even as their requirements change. ”

ALVEA DNS Managed Service is the latest in the growing portfolio of ALVEA Services and offers resellers a secure and reliable cloud-based solution for their customers. As DNS is being delivered as a service, with updates and system maintenance included, organisations can benefit from reduced IT costs, simplified administration and flexible payment options.

Features of the service include:

•   A global DNS infrastructure built on a global directory platform consisting of strategically placed network nodes that enables customers to receive the quickest, most accurate DNS response possible
•   Always on DNS – no more outage concerns, resetting DNS during admin procedures or hardware failures
•   Secure web portal provides the tools to administer a DNS infrastructure easily and securely
•   Full 24/7 service management as standard
•   The ability for customers to easily scale to support their growing DNS requirements
•   Flexible payment options – monthly, quarterly or annual options

To maximise site availability and reliability, organisations can also subscribe to ALVEA DNS Failover which provides mission-critical web presence monitoring and automatic IP failover. Organisations opting to use this module will benefit from having DNS requests rerouted to backup resources if a server fails, ensuring website traffic keeps flowing. With no additional dedicated hardware or software, it is a quick and easy additional service for channel partners to deploy as part of a comprehensive business continuity solution.

Alongside its DNS Managed Service, ALVEA Services has today also announced the expansion of its team dedicated to supporting channel partners as they work with clients to realise the benefits of cloud-based and managed services.  Neil Gardner joins the team as services proposition manager to help develop new cloud and managed services in line with changing needs of the channel and its customers. Sales manager, Jason Phillips and sales specialist, Jon McFaddon, have also been appointed this month to help resellers understand and specify individual ALVEA Services as part of their business continuity, IT and networking security solutions.


About ALVEA Services
ALVEA Services is a portfolio of Cloud and Managed services developed for the channel and delivered through one easy-to-use platform. ALVEA Services include ALVEA Infrastructure, Business Internet Continuity, Secure Endpoint Backup, Managed Content and Application Delivery, Cloud Attached Storage, Managed Authentication, Managed Firewall, Managed Anti-Virus and Managed Security Gateway. The ALVEA brand is an independent services offering for the channel backed, managed, and supported by technical expertise and infrastructure from COMPUTERLINKS. The suite will continue to be developed by COMPUTERLINKS to enable partners to provide expertly delivered services to their customers. For more information, visit

COMPUTERLINKS is the next generation distributor of IT security, network performance and Internet technology, providing UK and Irish channel partners with reliable, supported solutions from world-leading hardware and software manufacturers and service providers. COMPUTERLINKS concentrates on dynamic technologies such as cloud computing, virtualisation, and the growing area of IP Physical Security. It provides a comprehensive and complementary product portfolio, backed by an extensive range of knowledge-based professional and managed services, to ensure its channel partners deliver the right solutions to their customers. COMPUTERLINKS is 100 percent committed to the two-tier channel and delivers profitable growth to its partners and competitive advantage to their customers by providing a full-service package of technical, sales and marketing support, practical training and efficient logistics. The company currently has over 600 employees operating across 19 countries worldwide. For more information, visit

For further information about this news please contact:

Joanne Smith
Goode Communications
+44 (0) 1491 873 323

Peter McEvoy
+44 (0) 1638 569 600
Source:ALVEA Services
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Phone:+44 1491 873323
Tags:Domain Name System, Cloud, Managed Services
Location:United Kingdom
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