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Trapeze Evolves Dispatch System With Advanced Text Solution
Trapeze Group (UK) Ltd has released an addition to its Auriga dispatch system with SMS Advanced: a comprehensive text messaging solution for taxi and private hire companies, which includes a complete SMS-based customer feedback facility.
SMS Advanced integrates with Trapeze’s Auriga dispatch system, offering unlimited text messages for a single monthly fee, and provides several essential services to a taxi or private hire company: 1) customer service feedback; 2) job booking confirmation;
The customer feedback loop is an especially significant development, since it enables a taxi or private hire company to measure their performance;
Trapeze’s Product Marketing Manager, Nick Godfrey-Morgan, sees SMS Advanced as a key component in the company’s product line-up: “The feedback loop and booking confirmations enable taxi and private hire companies to offer their passengers a superior level of customer service. We have offered text-based alerts and SMS marketing in the past, but SMS Advanced has an improved interface and lower end-user pricing, making it an even more complete service” he enthused.
SMS Advanced is available now, and forms part of Trapeze’s existing Auriga dispatch system; itself a complete fleet management solution for taxi and private hire companies.
For more information on Trapeze Group (UK) Ltd or the Auriga dispatch system, please call 01582 466800 or visit www.auriga.co.uk
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Trapeze is a global transport system specialist. Our Auriga dispatch systems offers taxi / private hire companies high quality computer systems that simplify processes such as booking and dispatching work, and managing account work.