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Follow on Google News | ASF Automates Application Processing and Boosts Scholarship Volume by 300 Percent with SugarCRMAustralian SugarCRM Gold Partner Loaded Technologies Customizes Sugar Professional for Organization Dedicated to Educating Australian not-for-profit Boards and Managers
By: Mark Tallis The solution dramatically improves operational performance, allowing ASF to boost its application processing capabilities by a whopping 1,000 percent. In addition, Moodle, an open source learning management system, and Joomla, an open source content management system, seamlessly integrate with SugarCRM to improve scholarship application tracking. “SugarCRM absolutely supports our 300% increase in scholarships offered,” notes Amy Lyden, CEO for ASF. “We simply would not be able to deliver these results cost effectively without the automated solution we’ve implemented.” The ASF negotiates with accredited education and training providers to provide free or discounted executive management, mentoring, and training programs to not-for-profit (NFP) boards and managers. The foundation began operations in 2008 and, as the demand for its service grew, ASF needed a system that could automate scholarship application processes, manage the sales pipeline, and support cost effective marketing and segmentation. To achieve its objectives, Lyden consulted Mark Tallis, Director of Consulting for Loaded Technologies, an Australian SugarCRM Gold Partner (http://www.loadedtech.com.au/ The first phase of the Sugar solution focused on the sales pipeline. “There were a lot of contacts and relationships on both sides of the scholarship equation that needed to be managed,” says Tallis. Lyden elaborates, “Prior to Sugar, we collected data in a Word document, which we had to print out. There was no standard assessment system. And there was a lot of manual sorting.” Although highly customized and integrated with applications like Joomla and Moodle, ASF’s Sugar solution enables volunteer and part-time staff to get up to speed quickly. With Sugar, ASF has been able to: - Increase application processing capability 1000 percent - Achieve a 300 percent increase in scholarships offered with no additional staff - Eliminate the expense of a third-party email marketing vendor - Streamline communication with applicants and educational partners “We now have a system that captures all the data we need in one place,” concludes Lyden. “Sugar allows easy segmentation and communication. And it’s extremely user friendly.” “The ASF solution shows how well Sugar connects with other open source technologies,” Based on Loaded Technologies implementation of SugarCRM at ASF, the firm won Partner of the Month in January 2012. Each month the program recognizes a Sugar partner that has delivered significant measurable results to a customer. For more information on the ASF success story with Loaded Technologies, please visit the online case study at http://www.loadedtech.com.au/ Connect with Loaded Technologies on Linkedin (http://www.linkedin.com/ About Australian Scholarships Foundation Australian Scholarships Foundation is Australia’s only national, independent, not-for-profit (NFP) organization solely focused on providing and facilitating scholarships for the education, training and development of NFP board members, management and volunteers. Each year ASF funds and facilitates scholarships in the corporate, private, and public education and training sectors, improving the productivity, efficiency and effectiveness of NFP organizations and their people. For more information please visit http://www.scholarships.org.au. About Loaded Technologies Loaded Technologies is a professional solutions provider focused on helping businesses attract, convert and retain customers through online technologies. We specialize in the deployment, customization, integration, and hosting of CRM; web design and development; About SugarCRM SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 850,000 end users in 80 languages. Over 7,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise. For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com. Media Contact: Elena Annuzzi SugarCRM (408) 792-6952 eannuzzi@sugarcrm.com Mark Tallis Loaded Technologies + 612 8282 2900 mark.tallis@ # # # Loaded Technologies helps businesses attract, convert and retain customers through online technologies. We specialize in the deployment, customisation, integration, and hosting of CRM; web design and development; End
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