Superior IP communication for multinationals

Jan. 12, 2012 - PRLog -- Munich/Hallbergmoos, January 12 – At the “Cisco Networkers” taking place in London from January 30 until February 3rd, ANDTEK GmbH shows professional IP communications solutions suitable for multinationals as well as for small and medium-sized companies. The Munich based unified communications specialist was recently awarded as one of the strong growing technology companies of Germany and Europe. ANDTEK is “Preferred Solutions Partner”, the highest award Cisco is giving to developing partners and has great experience implementing large-scale.

High competence in Cisco UC

Being preferred Cisco partner ANDTEK has access to all necessary resources and thus is able to guarantee compatibility with Cisco`s UC portfolio. Within 10 years ANDTEK was able to increase and upgrade its know-how in the field of development and integration with regard to modern IP communication on Cisco basis. ANDTEK solutions guarantee system stability and reliability during operation as well as professional and flexible assistance regarding planning, integration and support.

Attendant console suitable for more than 100.000 workplaces

At “Cisco Live” taking place in London International Convention Center (ICC) ExCeL visitors of the ANDTEK booth E16 have the opportunity to inform themselves about the advantages and performance of ANDTEK’s solutions.

With “AND Desktop AC” ANDTEK offers an attendant console solution for big customer databases and CRM systems especially suitable for multinationals having more than 100.000 employees like e.g. insurance companies, financial service providers or car manufacturers.
Even for thousands of workplaces ANDTEK’s attendant console solution ensures IT compliance and guarantees the requested scalability and high system stability. The later one is of vital importance because large companies normally have to cope with huge data volumes and therefore the failure rate of various processes increases proportionally. Using ANDTEK’s attendant console solution guarantees a trouble free and easy integration spanning locations at different sites.

Quick database search

Beside a large variety of data sources the operators can do a quick search in distributed data sources containing hundreds and thousands of entries and have access to data immediately – either via IP phone, web browser or directly at the PC. This is done by means of a special search function. With this feature users can have parallel access to several data sources and can search without having to care about the origin of the data. Even data having different formats are no problem at all – the search function translates the different data into one format.
Using ANDTEK’s attendant console solution companies setting high value on quick and competent service have the possibility to forward external calls to the requested contact person – this can be done at any time and in a reliable way. Due to an additional intelligent search function called multilateral search it is possible to trace which person is working in the same branch, in which department and in which room.


For text copy and pictures please visit http://www.fuchs-pressedienst.de

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ANDTEK GmbH, founded in the year 2000, is specialized in intelligent and custom-made unified communications applications and additional benefit services. The solutions developed and implemented by ANDTEK support companies of all areas of business in improving communication processes and open up innovative possibilities to use the IP telephony like for example voice recording, presence services or security applications. Among other things ANDTEK's IP communications solutions are predestined for finance companies, public service, health care, trade, industry and judiciary.