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Follow on Google News | Is Partnering the Key to Future Growth in Telecoms?Innovators across the telecommunications industry are increasingly recognising the need to adopt an end-to-end approach when it comes to process excellence and service quality.
By: IQPC In recent years, there has been plenty of anecdotal evidence to suggest that relations between wholesalers and their customers – service providers, operators, systems integrators – have become somewhat frayed. The latest research by Ovum suggests there is a business opportunity for providers of wholesale services who are willing to be more flexible and accommodating of their customers' specialist requirements. To download this article in full please click here: http://www.telecomsandutilities.com/ The Business Process Excellence for Telecoms & Utilities event will be hosted from 7th - 8th December 2011 in Birmingham, UK. For details, visit: www.telecomsandutilities.com, call freephone: 0800 652 2363 or email: enquire@iqpc.co.uk. End
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