TATOC, the Timeshare Association, announces affiliation of collections business, CBC International

Oct. 20, 2011 - PRLog -- TATOC, the Timeshare Association, is delighted to announce that CBC International, one of the UK’s most successful collection agencies, has become a TATOC silver affiliate.  

CBC International has worked within the timeshare sector for several years handling the collection of annual maintenance fees and finance charges.

Key to their success is CBC’s recognition that the client values the owner and wants to enjoy a long-standing relationship so tact and diplomacy are important skills. Empathy, understanding and the wish to find a resolution suitable for all parties are crucial to their operation.

The team works closely with resorts, management companies and developers to ensure payments are made in time. “In this way, quality standards at the resort can be maintained,” explained director Roy Caligari. “If payments are late or not made at all, huge financial constraints are placed on the development and might even lead to additional increases in annual fees to the detriment of owners who pay promptly.”

CBC International is licensed by the Office of Fair Trading, registered under Data Protection and holds the international Quality Assurance Accreditation ISO:9001/2008.

Speaking about the new affiliation Harry Taylor, executive chairman of TATOC, said: “CBC International is a very successful organisation in this area of the business and we are delighted that they have come on board. Maintenance fee collection is a major operation for many of our members and CBC International might well be able to assist them with this annual task”.

As silver affiliates of TATOC, CBC International will adhere to the TATOC code of conduct issued in August 2011. All companies wishing to affiliate to the Timeshare Association are thoroughly vetted beforehand and continually monitored. Further details of the code of conduct can be found on the Association’s website (http://www.timeshareassociation.org).

Background information:

The Timeshare Association (Timeshare Owners and Committees), known as TATOC, was formed in 1989 and is the only elected consumer association representing the interests of timeshare owners in Europe.  There are 90 member resorts located across Europe giving TATOC access to over 350,000 timeshare-owning families. Individual members and professional business affiliates from the timeshare industry community also support the Association.

The mission of TATOC is to safeguard and enhance the timeshare holiday experience for existing and prospective users and to be the voice of owners. In recent years, TATOC has focused not only on increasing the membership base but also raising the profile of the Association, establishing TATOC as the recognized voice of the timeshare consumer and an informed point of contact. The Association is now a regular contributor to the consumer press and works closely with the UK’s Trading Standards offices, the police and other authorities.

Contact:

For further information about TATOC, the Timeshare Association, please contact Mr Harry Taylor by email at: harry.taylor@timeshareassociation.org or by telephone on: +44 (0) 161 237 3518

For further information about CBC International visit http://www.cbc-international.co.uk.  You can contact Roy Caligari by email at: Roy@cbc-international.co.uk or by telephone on: +44 (0) 151 515 3014.

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TATOC, the Timeshare Association, is a non-profit limited company which exists to safeguard and enhance the timeshare holiday experience for existing and prospective users and to be the acknowledged voice of owners.