Must Have Information for WSOP Vacation Home Renters - Do Not Miss!

Feb. 23, 2011 - PRLog -- So you're looking for a good deal on Las Vegas vacation home rentals for your six week stay during the Las Vegas World Series of Poker. Looking for the best deal, you've been shopping around for a while now. Prices vary widely, sometimes by hundreds of dollars or more per night on the same size home.

But the goal here was to get a good deal, so you choose one that seems reasonable and you book it. Ahhh.... Now you feel good about yourself, because you just saved a few hundred dollars by shopping around a little. You were able to find a decent 4 bedroom home with a pool and spa that will only be a few minutes from the tournament.

Not Exactly What We Expected
Now that day finally comes for your trip. When you arrive at your home, the first thing you notice is that it seems to be more than just a few moments from the Rio Hotel. Also, this neighborhood doesn't seem very welcoming. Come to think of it, this house doesn't look like the one you booked online. But your code opens the front door, so this must be the place.

As you enter the home and look around, it is clear that this home has not been cleaned well. Surfaces are dirty, furniture is worn and tattered. Decorating is a combination of "whatever was available" and is not at all what was depicted online.

When you call to bring this situation to the attention of the vacation rental company, there is no answer. Later, when they finally call you back, they explain that the home you booked had some water damage and they had to move you. They promise to compensate you for the trouble. Money which you are unlikely to ever see.

Swindles Are Nothing New
This situation is all too common in Las Vegas. We're sorry to say that many companies here have been getting away with this behavior for years. Enforcement by local authorities is only done in the most extreme cases.

Customers also have very little recourse with the Better Business Bureau because these companies aren't usually members to begin with. They're listed, usually with an "F" rating, because customers have complained about them. But because they're not members, they don't have to adhere to any customer service practices outlined by the BBB.

In a case like that, all someone can do with the BBB is file a complaint, after the fact, which we do recommend. Even if you can't help yourself, at least you can help save the next unwitting customer from becoming a victim as well.

What Was The Name Of That Company, Again?
Another way companies like to avoid their dark histories is by changing their name. They happily give up the advantage of creating brand recognition in order to tell some fake story about how they were just bought out our merged with any company. What baloney! All they did was replace the logo. They kept the same people, website, and crummy dishonest customer service.

It seems ridiculous to say, but even though complaints are easy to find online, people tend not to look until it's too late. Once they've been taken advantage of, then they will go online and confirm the bad news other people tried to tell them about.

Ratings matter and complaints matter. There is simply no excuse not to take five minutes and do a little research before you send your money to people you don't know. Be careful and considerate when you choose Las Vegas vacation rentals for the World Series of Poker. Just a little time invested before you make the commitment can make all the difference in the world.

Have you ever heard the old saying "Winning isn't everything"? You know who says that? The losers do! That's what you hear when companies can't get BBB Accreditation. They'll tell you it's expensive and that they would just have to raise their rates to cover the cost.

What baloney! The simple truth is that BBB Accreditation is very inexpensive. The smallest of companies can afford it. It costs about the same as the P.O. Box those companies refer to as their "office". However, your company has to qualify for it. And that's where the real reason they are not accredited.

The same companies who put forth these bogus reasons for not being accredited are the ones who also have a string of complaints against them. The truth is, running an honest business is not an accident. Lots of these companies come and go. The lies are nothing new, though it does surprise is sometimes with how blatant they really are.

We do not consider customer service to be a luxury. A quality experience doesn't just magically create itself. It takes real dedication and caring for the customer. How anyone can expect a company to act that way when their entire premise begins with a big fat lie. Choose wisely and do your research first. It might be the best decision you make all summer!

# # #

Las Vegas vacation home rentals, Las Vegas corporate housing. Las Vegas vacation rental homes, Vegas condo rentals and holiday villas for hire, convention lodging and corporate housing. Kid Friendly lodging, families, family reunions and group travel.