Free Help With Your Consumer Issue or Complaint

Oct. 13, 2010 - PRLog -- Are you sick and tired of the runarounds, attitudes or the lack of customer service you get when you try to complain about a purchase or service?  It seems that today the most important thing to any business or company is not the customer, but the money the customer spends.  What happened to the days when businesses actually cared if a customer came back or not?

As a consumer, it would seem as though our patience is tested everyday.  We put up with rudeness from employees, waiting on a cashier finishing their texting, and even being yelled at.  It is accepted behavior at some stores for the employees to skip the greeting, and most times the "Thanks for shopping here," as well.

It's no wonder that when we have a serious problem, we have no idea how to handle it!  


"Customer service has changed dramatically over the years," says Maria Lazzati, owner of The Paralegal Store and author of the ebook "Complain and Conquer, How Any Customer Can Get What They Want."  

"There was a time that businesses would bend over backwards to keep a customer happy.  Now you'll hear, "Do what you have to do," when you threaten to take your business elsewhere.  These days, however, we do have recourse, and that is to file complaints.

http://consumerhelpblog.com/wordpress is a new blog dedicated to helping those that don't know how to take the complaint to the next level.  Maria invites consumers to share their experiences and she will lead them in the right direction by offering expert advice and even contact information when possible.  

"It's time to stand up to these companies that just take our money and leave us hanging," says Maria.  "While doing research for my book, I was surprised at just how many people do not complain simply because they don't know where to start."

So if you or anyone you know has a gripe about any business or company, come on over to the blog and share your story today!  Need other consumer help?  Please visit http://www.theparalegalstore.com for more services at a low cost.

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