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Follow on Google News | emsCharts Teams With RSQ911 Solutions for Emergency Incident Feedback SurveysFunctionality streamlines survey data from different sectors of the healthcare industry
By: emsCharts, Inc. RSQ911 Solutions provides a customized web-based survey that is distributed by an EMS agency to everybody involved in the transport and care of a patient. When the emergency incident is over and transport is complete, hospital and EMS personnel engaged on the emergency call can login and provide feedback on the quality of service provided by that EMS agency. Patients and their families are also encouraged to complete a survey. The result is a collection of industry insights and public perceptions that the EMS agency can use to evaluate the quality of service that they are providing to the community. emsCharts, Inc. provides EMS agencies with electronic patient data collection solutions that use the Internet to connect EMS responders with hospitals and reporting agencies; thus expediting the entire process and leaving more time to focus on patients’ needs. The collaboration between emsCharts, Inc. and RSQ911 Solutions, LLC links patient incident data entered into the emsCharts system with mission data in the RSQ911 survey website. EMS crews no longer need to log into two separate sites to enter information for a single incident. “Emergency medical data collection is coming full-circle with our collaboration with RSQ911,” comments Pete Goutmann, Vice President of emsCharts, Inc. “We provide our customers with a variety of methods within our software to qualitatively measure their agency’s performance.” “The premise behind RSQ911 Solutions is to promote communication and help build relationships within the transport environment in order to provide better value to the patient. emsCharts understands the importance of relationships building and value-added services, and they have proved that with this collaboration” The collaborative functionality between emsCharts, Inc. and RSQ911 Solutions requires subscriptions to both services. The data link is available now and is currently being used by several EMS agencies. # # # About emsCharts, Inc. emsCharts (www.emscharts.com) About RSQ911 Solutions, LLC RSQ911 Solutions, LLC (www.rsq911solutions.com) End
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