Argus Eases Volcanic Ash Fears

May 19, 2010 - PRLog -- Award-winning car hire website ArgusCarHire.com is hoping to allay the fears of customers who may be re-thinking their travel plans because of Iceland's volcanic ash cloud.

The company is offering free cancellations on all bookings and full refunds for those affected by flight delays and cancellations. They are also providing customers with the option to re-book at no extra cost.*

Information relating to refunds and cancellations can now be found on a specially dedicated page on ArgusCarHire.com. The page includes advice on how to apply for a refund, how to request changes to your booking dates and locations, as well as a list of frequently asked questions relating to travelling during the ash cloud situation. Customers may also search up-to-date arrivals and departures information from a list of links to major European airlines.

Commenting on the site's new customer service initiative, Sonia Pender Customer Services Manager said: "As the volcano continues to disrupt air traffic worldwide, thousands of customers have had to cancel their trip. We understand the situation they are finding themselves in, as they stand to lose a lot of money. We have therefore decided to continue to waive our cancellation policy for customers who may have to cancel their trips at the last minute due to the volcanic ash cloud."

Customers wishing to book summer car hire should visit:
http://www.arguscarhire.com or call: 0844 330 2581

About ArgusCarHire.com:
Argus Car Hire was established in 1959, online since 1996. ArgusCarHire.com is recognised as one of the world's leading car rental consolidators and was named Best Car Hire site 2009 at the Travolution Awards in September. The company's award-winning 'direct connect' technology allows customers to search hundreds of suppliers and book their rental car in just three clicks. Currently 550 of the world's most trusted companies subscribe to the system, providing Argus customers with the lowest all-inclusive pricing in 22 languages at 22,000 locations including airports, train stations, ferry ports and city centres in 134 countries worldwide.

*ArgusCarHire.com cannot always guarantee the same rates on rebooked vehicles as these are subject to availability and seasonality.









For further press information, contact Fiona Hilliard: fhilliard@arguscarhire.com

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Argus Car Hire is an online car rental reservation site. In just three steps, customers can search hundreds of car hire suppliers to find the cheapest car hire deals at destinations all around the world.