HEUFT Service: adherence to schedules despite volcanic eruption

May 5, 2010 - PRLog -- Eyjafjallajökull paralysed nearly the whole of Europe for almost a week.  The ash cloud from the Icelandic volcano brought air traffic to a standstill and thousands of appointments had to be cancelled in the middle of April in many parts of the continent.  The fact that HEUFT (visit http://www.heuft.com) was able to fulfil all urgent service obligations under these difficult circumstances is yet again proof of the quality and flexibility of our worldwide customer service network.

Time is money:  lengthy production downtimes due to commissioning, maintenance or repair dates which have not been kept to are not only annoying but also expensive.  A supplier who is optimally positioned all over the world and is on time even when conditions are adverse is required in order to avoid this - a supplier such as HEUFT (visit: http://www.heuft.com/en/international_152.html).  Even a natural disaster such as the volcanic eruption in Iceland cannot thwart the company's customer service with locations in 18 different countries and a comprehensive network of service points on all five continents.

The HEUFT service team was able to keep to all urgent deadlines despite the air travel chaos in the European airspace.  Land or sea routes were chosen if a journey by air was not possible.  When a technician was grounded at an airport another technician, from a location not affected by the flight restrictions, took over his work.  There was no danger that he did not have the necessary technical knowledge.  All our service technicians are familiar with all the HEUFT systems due to extensive in-house training and a wealth of experience.

The HEUFT TeleService secured us an additional advantage:  with this device malfunctions can be identified, analysed and directly rectified to a certain extent using a protected Internet connection from a distance regardless of the location.  An on-site visit, if this is nevertheless necessary, is shortened considerably due to the information received in advance.

Thanks to this flexibility even the eruption of the Eyjafjallajökull volcano was not able to affect HEUFT's adherence to schedules.

Fort furher information about HEUFT services please visit http://www.heuft.com/en//heuft-service-more-than-just-tec...

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HEUFT SYSTEMTECHNIK GMBH is the leading manufacturer of a wide range of innovative automation solutions for the food and drinks industry.Besides devices for the quality assurance and quality control of empty and full containers the product portfolio includes high-performance labelling machines and conveyor systems as well as applications for precise line analysis. A large number of the pioneering ideas and developments from HEUFT have set standards and in the meantime have become the norm. The sentence "HEUFT is system technology" sums up the philosophy of the company: a cleverly devised modular system, the use of fundamental development results for the most varied applications and modules together with a logical design for an efficient series production all generate first-class products at excellent prices. The HEUFT company is active all over the world with its own sales and service branches, agencies and local service technicians. For further information: http://www.heuft.com