Downtown Austin Hotel Selects Service Tracking Systems Valet and Federal APD Self-Park Solution

April 9, 2010 - PRLog -- After a thorough analysis of various valet automation and self-parking management systems, a premier downtown Austin hotel selects Service Tracking Systems and Federal APD to handle their parking needs. The integrated solution combines the CVPS valet system with Federal APD’s self-parking system ScanNet in a clean, user friendly layout offering maximum flexibility to the operator and maximum convenience for the guests.

This 800 room hotel experiences high volumes of guests year around, as it’s the only hotel adjacent to the Austin Convention Center. This prime location is also convenient for visitors and locals as it’s just one block from Austin's famous Sixth Street nightlife, and a few minute walk to shopping, restaurants, and what Austin is most known for: live music and entertainment.

The CVPS valet automation system includes dispatch terminals, customer request kiosks, garage entry and exit readers, valet nested parking controls within the garage, and interfaces to Hilton’s OnQ hotel management system, and Shift4 for credit card processing. The self-serve kiosks allow patrons to initiate their vehicle requests and pay for parking at convenient locations within the hotel lobby. The interface to OnQ allows valet patrons parking charges to be posted automatically to their hotel folios.

The Federal APD ScanNet self-parking application includes their new Access and Revenue Control product line, made up of a Universal One ticket dispenser, a credit card exit verifier, two automated pay stations, and their barrier gates. Proximity cards and hotel room keys can also be used for garage access.

“We are delighted to install another integrated system with CVPS and ScanNet. The success we’ve experienced at the Waldorf Astoria Orlando, another combined valet and self-park system, provides us an excellent base for this upcoming installation. With this combination, we capitalize on the strengths of each company to provide the client with the best possible solution,” said Andy Preas, President, Service Tracking Systems.

About Service Tracking Systems, Inc.
Service Tracking Systems is a world-wide technology solutions provider with over 500 installations in most major cities across the US, Canada, Australia, and Dubai. Core Service Tracking Systems products are Computerized Valet Parking Systems (CVPS), HDCamPro, CheckPointLPR and BellDeskPro. Client locations include casinos, hotels, airports, office buildings, off airport parking, shopping malls, residential communities, and parking garages.
Service Tracking Systems first product to automate the valet parking industry was it’s CVPS product line, providing valet operations across the world with the highest quality of valet management tools and expertise in the market. Designed by an operator with 30 years of valet parking industry experience, CVPS provides the tools to measure service levels, streamline operations, minimize damage claims and quantify employee performance.
Visit www.servicetrackingsystems.net for more information.

About Federal APD, Inc.
Federal APD, Inc., the foremost North American manufacturer of parking control products, is leading the industry with automated solutions for parking facilities of all sizes; from surface lots and parking garages, to city-wide ground transportation networks.  As a systems integrator, Federal APD focuses on supplying complete turnkey solutions that work together to deliver a true systems approach to parking. These reliable products have been field-tested throughout the world.  The company develops and manufactures a wide range of products, including: ticket dispensers, barrier gates, count control systems, vehicle recognition systems, card access readers, manual and automated fee computers to collect parking revenues, and central management system software to program, track and report on all the activities in a parking facility.

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Service Tracking Systems (STS) is a front service technology solutions company designed to elevate customer service, increase productivity, minimize liabilities and enhance facility security.