Cash Genie Speed of Service

Oct. 27, 2009 - PRLog -- Cash Genie offers short-term loans to customers in the UK. The company is based purely online, therefore the application is completed online by the customer and all processes by the company can be performed in real-time on the Internet. Customers are able to apply for a loan in the comfort of their own home and receive the loan amount in their account the same day. Recent research on the payday loans market illustrated that customers prioritise speed of service more than any other when taking out a loan.

But what makes Cash Genie’s service different to any other lender? Cash Genie ensures customers who apply for a short-term loan before 3:30pm and ask for a fast pay service, that the loan is transferred into their bank the same day. If the loan, in any way, does not reach client’s accounts by the end of the day then Cash Genie will refund the fast pay cost. The majority of loans are processed in minutes, and the money is transferred as fast as possible into customers’ accounts. The speed of this transaction is only limited to the speed of communication and processing of the client’s bank. If Cash Genie were to own a bank, then this process would be seconds rather than minutes and customer satisfaction would be further increased.

Because Cash Genie’s processing team are motivated by performance related pay, the speed of service is important to them as well as customers. Every time a customer receives a payment early or on time then so do the employees. This ensures excellent customer service and extremely happy customers at the end of the day. The company’s popularity is growing fast, meaning the team is expanding to further increase the speed of process. Cash Genie system analysts are constantly improving the system and discovering new ways to streamline the application process and ensure customers have money in their account as soon as possible.

Cash Genie attempts to make every customer, who takes out a short-term loan with them, happy with the service provided. Every Cash Genie customer has their own account manager who will tailor the service for each individual’s needs. Because the speed of service is a priority to customers, it is a priority to the Cash Genie team. Visit http://www.cashgenieloans.co.uk to find out more.

Check out the Cash Genie blog (http://www.cashgenieblog.co.uk) to see other press articles on the company.

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Cash Genie is an online based lender of short-term loans. The loans range from £75 – £750 and can be deposited in customer’s bank accounts on the same day as the application.