The Right “go To” Person Helps Resolve Problems, Reduces Personal StressUnique Boca Raton-based company provides advice, assistance, advocacy and problem solving while freeing up clients to enjoy their lives.
By: the Adler Network, inc. Says the founder of The VIP Solution Master, a unique company based in Boca Raton, “I’ve always been the person that my friends, family and associates could go to for advice on how to solve a problem or resolve a situation. I also have been an advocate on their behalf whenever they turned to me for help.” In April 2009, Topchik took those well-honed skills seriously and began offering a much needed professional service through his new venture, The VIP Solution Master. The company provides assistance and advocacy to area residents facing personal business problems and/or the management of a personal project. He has been contacted by small business owners as well who were inexperienced, disorganized or in over their heads. Topchik, a 30-year veteran of the life insurance and estate-planning fields, knows that the unexpected can and oftentimes does occur. He also knows that a small problem can develop into a bigger one if it isn’t nipped in the bud. Because of that prior professional experience, as well as his own personal experiences in life, Topchik learned about a variety of businesses and has become very astute and resourceful. If he can’t find an answer, he knows just the right person who can. That saves people both time and money. “It’s all about having someone there for you, 24/7 if needed, because situations requiring immediate attention sometimes surface at the most inconvenient times. They cause aggravation and stress, and they can be overwhelming for many people. I’m referring to intelligent people who may no longer be in the loop or, because of aging, illness or the loss of a partner, they no longer have the stamina or tenacity to stand up for themselves, or handle a project just as a renovation or large repair.. Their adult children may live out of town. And, even if they live here, they are usually too busy with their own careers and family to devote all of their energies to a parent.” Continuing, Topchik says “The VIP Solution Master is designed to give clients peace of mind by assuring them that they have someone knowledgeable and responsive in their corner whom they can rely on, if and when they need guidance and resources to help them. Our clients are proactive, with the means to contract our service on an annual basis. In that way, they don’t have to worry when one or 10 problems occur throughout the year. They retain us to be there for them, and we are,” Topchik explained. Clients meet with Topchik and provide information so that a realistic assessment of their situation can be made, including its scope and seriousness. Topchik then prioritizes, organizes and oversees the implementation of a course of action. This may require research, referrals to other professionals, and obtaining bids and the best prices for work. “We not receive referral fees or compensation from any advisors of vendors,” Topchik was quick to point out. “Nor do we request access to our clients’ funds, personal financial data and the like, unless they grant us permission in writing.” Topchik has been known to assemble experts, then get various opinions and prices for repair work, resulting in saving a client thousands of dollars. He has been instrumental in having a client’s lapsed Medicare supplemental policy reinstated. He has quieted concerns about the legal and tax consequences of employing a nanny in one’s home; brought in an independent insurance adjuster so that a client received fair payment of a fire-damage claim; helped resolve contract disputes; and got a health insurance carrier to increase the number of refills for a prescription so that a client would have a sufficient amount of medication during extended travel. “Our objective is to free people up to enjoy their lives, rather than having them become upset or devastated by occurrences that are very time consuming. We take the burden off their shoulders and put it onto ours,” Topchik concluded. “So far, we’ve had no complaints.” For further information, visit www.TheVIPSolutionMaster.com, call (561) 981-2501 or email: info@thevipsolutionmaster.com. End
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