Hotels, Restaurants, Cruises Have Improved Use of Industry Leading Mystery Shopping Platform

Aug. 7, 2009 - PRLog -- New York, NY,—Coyle Hospitality Group—a market research company and market leader in providing mystery shopping and quality measurement exclusively to the hospitality industry—recently debuted a renovated website that offers hospitality industry companies improved use of proven technology.

Coyle’s proprietary mystery shopping application, Qore, is the only mystery shopping application that was custom-built for the hospitality industry. Clients and evaluators alike enjoy the fact that the web-based database tools are geared specifically toward hotels, restaurants, cruises, spas, and timeshares—which allows Coyle the ultimate flexibility in developing client programs and streamlining evaluator information.

Coyle also adopts the highest standards in website security.  By partnering with the industry leader, Rackspace, Coyle ensures that the hosting environment is robust and secure, and all data is continuously backed up.  Coyle also employs state of the art technology by using Cisco firewalls.

The new website reflects Coyle’s commitment to cutting-edge technology, customized exclusively for the hospitality industry.  The streamlined and secure login for both evaluators and clients is one of the key features of the new website.

Mystery shoppers now visit http://evaluators.coylehospitality.com to easily log in to the hotel, restaurant, cruise, spa, and timeshare mystery shopping website.

Clients have a separate access point at http://clients.coylehospitality.com, where they can log in with equal ease to their personalized microsite to access reports and industry data.


About Coyle Hospitality Group


Since 1996, Coyle Hospitality Group (Coyle) is a market research leader providing mystery shopping and brand quality measurement services exclusively to hotels, resorts, restaurants, spas, timeshares, and cruise lines worldwide.  With over 50,000 evaluations successfully completed, Coyle is uniquely positioned to help any business that truly cares about the guest experience benchmark performance and take action to improve their operations immediately and over the long term.  Visit Coyle at www.coylehospitality.com or dial 1.800.891.9292 to learn more.