Mark of Excellent Prepaid Calling Card Billing Software

June 22, 2009 - PRLog -- There are hundreds of choices when it comes to prepaid calling card billing software.  That is because the prepaid call card industry underwent dramatic changes over the past years thanks to cheaper costs and wider customer uptake.  So if you have a prepaid call card business, the key to your success is to have the latest sophisticated technology and software that you can use for your business.  Finding the right prepaid calling card billing software is critical for your operation.  

When you evaluate prepaid calling card billing software, the most important thing that you have to look for is its capability for automation.  The software should allow your company to fully automate billing management and day to day customer and distributor support services.  In any type of business, the use of automation tools could mean greater leverage for business owners so they can compete effectively against competitors or to dominate the market.  This is particularly true for prepaid call card businesses.  This market segment is very competitive and belongs to high technology sector.  Your business therefore should keep its relevancy in the market by utilizing fully automated prepaid calling card billing software.  

The capability to provide customers with a wide range of self management option is another mark of excellent prepaid calling card billing software.  This means the software should allow you to create customer portal services where customers can create exclusive accounts.  Through their accounts, customers will be able to top up their registered cards, track their usage, and perform self management.  The software should also provide tools for viewing call history and billing records.  Such functionalities will provide a rich and engaging experience for customers.  Capability for self management will improve customer retention and increase your loyal user base.  It also provides a channel where your company generates solid stream of income on auto pilot.  

Another key to the success of your prepaid calling card business is effective marketing.  If you have more distributors, resellers, and online marketers that promote and peddle your call cards, then your sales will surely grow month after month.  The prepaid calling card billing software therefore should enable you to create a distributor and agent portal.  Distributors can also create their own exclusive accounts so they can efficiently manage their retailing efforts.  Through such portal, distributors can top up accounts, send paid activation codes, track their commissions, and manage customer information.  The software should also provide reporting tools for your distributors so they can effectively promote your prepaid cards in the market.  

Choosing the best software for your prepaid calling card business can be tricky sometimes.  That is because there are lots of business applications out there and choosing the best among them is not a simple task.  But as long as the prepaid calling card business software can be fully automated and provides greater management capability for your customers and distributors, then your business will be able to compete well in this industry.  Your business therefore can become very successful if you have the right software and system.  

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