Damsels in Distress – British women’s trouble with their pipes...!Research from Budget Van Insurance* shows half the British female population have difficulty finding good quality tradespeople. The findings also reveal women as price-savvy but struggling to afford to have their pipes cleaned and fuses fixed!
By: Budget Van Insurance Over a quarter of women haven’t used a tradesperson in the last year because they can’t afford it. This is in stark contrast to only 15% of men who have trouble finding the pennies to pay the plumber! It’s therefore no surprise to find 20% of women stating price as an important factor when choosing a tradesperson; British men appear to be a dab-hand with their tool box as almost a quarter claims they don’t need any DIY help and can handle jobs themselves. Some women are picking up where their fathers and partners left off with 10% now doing DIY on their own rather than calling in an ‘odd-job’ man. Mnveer Arkan, Head of Marketing, Budget Van Insurance says: “Times are changing and it’s great to know women are making an effort to pick up the tool kit, or keep on the lookout for well priced, good quality tradespeople. As 72% of us are pleased with the results our tradesmen and women deliver, there’s plenty of evidence to suggest that good quality tradespeople are out there! “It is concerning however that women appear to have price concerns that men don’t. We’ve produced a guide which can help the UK public make a really good choice when selecting a tradesperson to help us all get a fair job for a fair price.“ Across the UK, the British public are still leaving themselves wide open to shoddy workmanship with nearly half the nation having been a victim of a ‘rogue trader’ and 48% of people finding it difficult to find a good tradesman. To help put an end to rogue trader nightmares visit http://www.budgetvaninsurance.com/ * All statistics quoted are from a survey of 1,072 respondents carried out on behalf of Budget Van Insurance between 18.07.08 – 24.07.08 by Opinion Matters. - ends - Key Findings National Findings: • 43% have used a tradesperson in the last 12 months – 44% male, and 42% female • Those aged 55+ were most likely to have used a tradesperson 57%, and those aged 16-24 were the least likely 28% • 22% haven’t used a tradesperson because they can’t afford it • 18% have a friend/relative who is handy about the house • 15% are good at DIY and don’t need tradesman • 72% were pleased with the quality of the work, whilst only 7% were disappointed • 51% think the work was good value for money, 20% thought it was overpriced • 49% of people only get one quote for a job • 59% don’t check a tradesman’s qualifications • 82% would find a nationally recognised tradesperson’ • 64% of people find their tradesman through word of mouth • 48% struggle to find a good tradesman • Those who are aged 55+ struggle the most to find a good tradesman at 50% • Quality of work was the most important trait customers looked for in a tradesperson at 46%, followed by honesty at 29%, and competitively priced at 19% • 51% have never experienced any type of ‘rogue trader’ nightmare • Of those who had, the most frequent was corners being cut resulting in poor quality work at 24%, a mess being left behind 18%, and being overcharged at 17% Regional Findings: Scotland- • Scotland was the highest region to use a tradesperson 46% • Those in Scotland struggle the most to find a good tradesman at 53% • Those in Scotland placed the greatest emphasis on quality of work at 56% London- • Those in London are most likely to get 3 quotes at 32% • Those in London are most likely to check a tradesman’s qualifications at 49% • Those in London would find it the most helpful to have a nationally recognised tradesperson’ • Those in London valued honesty the most at 34% • Electricians are the most demanded tradesman in London at 38% Wales- • Wales was the lowest region to use a tradesperson at 36% • Those in Wales didn’t need a tradesman as they were good at DIY – 20% • Those in Wales were most pleased with the work at 82% • 22% use gardeners in Wales Yorkshire- • Yorkshire were the most disappointed with the quality of the work at 13% • Those in Yorkshire thought that the work was best for good value at 61% North West- • Those in the North West were the most likely to be unable to afford a tradesman at 31% East- • Those in the East are most likely to only get one quote at 60% • Those in the East were least likely to have suffered a ‘rogue trader’ nightmare at 47% • Only 9% use gardeners in the East For further information please contact: Roland Cross/Joanne McGilway Broadgate The BGL Group The BGL Group, formerly known as Budget Group of Companies (the Group) was founded in 1992 and has grown to become one of the UK’s largest personal lines insurance intermediaries, through a combination of organic growth and a series of major strategic acquisitions (the last major acquisition was five years ago). The Group now arranges and administers insurance for 1.9 million customers. It operates major contact centre operations (Fusion) in Peterborough, Coventry, Sunderland, Peterlee in the UK, and Cape Town, South Africa. The Group currently employs 2,255 people with its head office in Peterborough. As an intermediary, the Group is able to access a wide range of underwriters, making it highly competitive in the marketplace, offering core products such as motor, home, commercial vehicle and motorcycle insurance. The Group also offers a wide range of supplementary products, which include breakdown cover, legal protection, travel insurance, life assurance, pet insurance and mortgage payment protection insurance. In 2006 the Group received ‘Intermediary of the Year’ (Insurance Age UK Broker Awards) for its outstanding contribution to the insurance industry. In April 2007, the Sunday Times’ PricewaterhouseCoopers Profit Track 100 rankings selected the Group as ‘one to watch’. Budget Van insurance searches a panel of 12 insurers to offer competitively priced van insurance, in addition to exceptional product benefits. In 2006 Budget Van launched various innovative marketing campaigns including ‘it’s a van man thing’ and ‘flying traffic wardens’, which resulted in it being awarded ‘Marketing Campaign of The Year 2006’ (Insurance Times Awards). More recently Budget Van and News of the World have joined forces to produce the Dream Dates Calendar 2008. BISL Ltd, part of the BGL Group s is authorised and regulated by the Financial Services Authority. Registered Address: Pegasus House, Bakewell Road, Orton Southgate, PE2 6YS. Registered in England no 3231094 BGL Group websites: www.budgetvaninsurance.com www.bglgroup.co.uk www.comparethemarket.com www.bennetts.co.uk www.ibuyeco.co.uk # # # Founded in 1994, Broadgate is an award-winning company that specialises in financial services public relations. End
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