AgentView System Upgrades now include a year’s FREE support

Feb. 14, 2013 - PRLog -- Said Ram Iyer Company President, “We are aware that there are a great many systems out there from the mid 1990’s and earlier still working flawlessly.  However the PC hardware they are running on is beyond the end of its design life.  We want to reward these long standing customers for their loyalty by offering them a cost effective path to our latest release running on current hardware or virtual hardware”.

As well as running on current server hardware and virtual servers there are many other advantages to upgrading.  The latest version of AgentView offers high definition LCD displays, mobile displays, web based administration and many other enhancements over the early versions, while retaining the ability to dive existing LED readerboards.

To find out more visit www.centergistic.com or email upgrades@centergistic.com  

The AgentView platform consists of an open architecture with patented collections and filtering technology to extract and assemble the strongest possible set of metrics. AgentView delivers these Goal Achieving Metrics in several flexible formats to best match the information to the individuals who need to see it.

About Centergistic Solutions
Centergistic Solutions, Inc. provides Goal Achieving Metrics™ for today’s dynamic contact center environment.  The robust, patented technology beneath the conduit for Goal Achieving Metrics, AgentView Enterprise®, has enabled it to transcend the contact center environment and provide performance metrics for virtually any business configuration. We believe that driving the right information, to the right person, at the right time and place will result in individuals taking the right actions to improve efficiency and effectiveness of everyone throughout the organization.  Our flagship products, AgentView® Enterprise and AgentView® Enterprise Performance Management are award-winning integrated real time and historical analytics systems currently installed in over 3,500 contact centers worldwide. Centergistic is headquartered in Irvine, CA with offices in the UK and Mexico as well as international distribution.

Contacts:
Martin Spence
+1 949 222 4500 ex516
+44 8444 121 990
mspence@centergistic.com