Dedham, Massachusetts – July 28, 2011
SAPexperts announces a new Case Study, “How a Pharmaceutical Company Reduced Its Business Downtime” available in their SAP Professional Journal Expert knowledgebase.
This Case Study focuses on a pharmaceutical company that implemented much cheaper conventional methods instead of near zero downtime (NZDT) in order to be able to stay within its maximum tolerable business downtime. Conventional methods are provided through SAP standard tools that are either delivered within a product such as SAP R/3 or SAP ERP Central Component, or obtained through SAP.
In this case study, you will learn the strategies around implementing conventional methods that helped this company to greatly minimize the effects of software maintenance and modernization and avoid commonly imposed outages. Walk through various recommendations, including how they were assisted with a twin upgrade and Unicode conversion (TU&UC) and how they solved performance issues.
Bob Croce, product director of SAPexperts comments, “Restrictions to system availability is detrimental to any company; it is imperative to decrease down time. This case study will show you how it can be done successfully by using conventional methods.”
The Case Study is written by Mara Meyer, Service Architect, SAP, and Oliver Kapaun, Expert Support Consultant, SAP
The Case Study abstract is located at: http://sappro.com/
About the Authors:
Mara Meyer studied economics and computer science at the University of Technology Darmstadt and later graduated University Hagen. She has worked at SAP since 2001. Mara worked in SAP consulting, specifying in upgrades and database migrations, and is currently supporting MaxAttention customers globally.
Oliver Kapaun graduated in economics and computer science at the University of Technology Darmstadt and has worked at SAP AG since 2002. Oliver is developing on-site services for MaxAttention customers. His areas of expertise include Java and ABAP technology, applications such as ESS, MSS, and MDM.
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