How a Pharmaceutical Company Reduced Its Business Downtime

July 28, 2011 - PRLog -- SAP Professional Journal Posts New Case Study — “How a Pharmaceutical Company Reduced Its Business Downtime”.

Dedham, Massachusetts – July 28, 2011

SAPexperts announces a new Case Study, “How a Pharmaceutical Company Reduced Its Business Downtime” available in their SAP Professional Journal Expert knowledgebase.

This Case Study focuses on a pharmaceutical company that implemented much cheaper conventional methods instead of near zero downtime (NZDT) in order to be able to stay within its maximum tolerable business downtime. Conventional methods are provided through SAP standard tools that are either delivered within a product such as SAP R/3 or SAP ERP Central Component, or obtained through SAP.

In this case study, you will learn the strategies around implementing conventional methods that helped this company to greatly minimize the effects of software maintenance and modernization and avoid commonly imposed outages. Walk through various recommendations, including how they were assisted with a twin upgrade and Unicode conversion (TU&UC) and how they solved performance issues.

Bob Croce, product director of SAPexperts comments, “Restrictions to system availability is detrimental to any company; it is imperative to decrease down time. This case study will show you how it can be done successfully by using conventional methods.”

The Case Study is written by Mara Meyer, Service Architect, SAP, and Oliver Kapaun, Expert Support Consultant, SAP
The Case Study abstract is located at: http://sappro.com/article.cfm?id=5892

About the Authors:
Mara Meyer studied economics and computer science at the University of Technology Darmstadt and later graduated University Hagen. She has worked at SAP since 2001. Mara worked in SAP consulting, specifying in upgrades and database migrations, and is currently supporting MaxAttention customers globally.

Oliver Kapaun graduated in economics and computer science at the University of Technology Darmstadt and has worked at SAP AG since 2002. Oliver is developing on-site services for MaxAttention customers. His areas of expertise include Java and ABAP technology, applications such as ESS, MSS, and MDM.

About SAPexperts
SAPexperts consist of nine online knowledgebases produced by WIS Publishing – the leading independent provider of publications and educational events focused on SAP technology.  The nine SAPexperts knowledgbases consist of Financials Expert, BI Expert, SCM Expert, HR Expert, CRM Expert, GRC Expert, Solution Manager Expert, Project Expert, as well as SAP Professional Journal. Access to the SAPexperts knowledgebases is obtained on an annual subscription basis. More information can be found at www.sapexperts.com.

About WIS Publishing
WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of the SAPinsider conferences and the Insider Learning Network. For more information, visit http://www.insiderlearningnetwork.com.

SAP is a registered trademark of SAP AG in Germany and several other countries. WIS Publishing is not affiliated with SAP AG or any of the SAP AG group of companies.

Media Contact:               
Tony Membrino               
Marketing Director, SAPexperts         
Wellesley Information Services         
20 Carematrix Drive               
Dedham, MA  02026               
Phone: (781) 751-8668            
tony.membrino@wispubs.com