Groupware Integration Enhancement, Part 1: Decipher Version 10’s Client-side Architecture

Aug. 3, 2011 - PRLog -- CRM Expert Posts New Article — “Groupware Integration Enhancement, Part 1: Decipher Version 10’s Client-side Architecture”.

Dedham, Massachusetts – August 3, 2011

SAPexperts announces a new article, “Groupware Integration Enhancement, Part 1:  Decipher Version 10’s Client-side Architecture” available in their CRM Expert knowledgebase.

This article is a companion piece to “Groupware Integration Enhancement Part 2: Explore Server-side Architecture and Enhancement Options.”

Recently, SAP released version 10 of the client-side groupware integration, necessary for companies that upgrade to SAP CRM 7.0 Support Package 9. This article focuses on the changes an organization must make upon upgrading their SAP infrastructure. Version 10 introduces changes to the user interface (UI) and better SAP CRM groupware integration performance and functionality, among other functions.

In this article you will discover how you can troubleshoot client-side problems with related client architecture using registry entries and logs. In addition, you will learn how using client software of groupware integration as a precompiled .net application allows you to access folders and address problems directly from your laptop.

Bob Croce, product director of SAPexperts comments, “This article explains the enhancements to SAP CRM and how businesses can fulfill additional company requirements with an implementation of the upgraded groupware integration framework.”

The article is written by Hansen Chen, Manager, PMP, PricewaterhouseCoopers.
The article abstract is located at: http://www.crmexpertonline.com/article.cfm?id=5981

About the Authors:
Han (Hansen) Chen is a manager with PricewaterhouseCoopers’ SAP CRM practice. He has more than seven years of experience in the SAP CRM field and has finished more than 10 SAP CRM projects, on most of which he played a technical lead role. His project management experience includes managing more than 10 onsite/offshore developers and managing multiple project development teams in parallel. Han holds a PMP certification and has profound knowledge of CMMI methodology.

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