PRLog - June 11, 2010 - CORVALLIS, Ore. -- All of the comments and feedback is added to the site, Old Creek president Shaheen Ghiassy said “We encourage customers to be as open as they like with their feedback, it helps potential customers make educated decisions and it helps us get better.” Old Creek believes that their customers are their top priority and making sure they’re 100% happy is the number one job of their customer service staff.
Mission Murphy bed
Each of Old Creek’s 11 Murphy bed collections have been reviewed at least once, but on average a total of 9 times. The Mission and Revera Murphy bed collections have been the two most popular for customers. One customer had this to say of her Murphy bed buying experience and her bed itself:
This bed solved our guest room problem - we wanted a comfortable bed that didn't take up too much space when not in use. It is easy to put up and down and is very comfortable to sleep on - we know because we slept on it for a week while our master bedroom floor was redone. It was easy to install and looks great. The only problem we've had with it is the sharp corners when the bed is down - you need to watch your shins a bit when walking around it. We have corner protectors on it.
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Hello Old Creek - I completed the form but there were no questions about customer service. I just wanted to add that I was really pleased with the customer service (I wish I could remember the name of the woman I dealt with - she was terrific) - our beds were shipped to Miami for onward transport to the Cayman Islands and all of our requests for documentation were handled perfectly so the customs brokerage and shipping went very smoothly. Many companies immediately bristle when they find out that we need onward shipping and have overseas credit cards, but Old Creek said "no problem" and made the extra effort to do the necessary confirmations etc. to make sure that it wasn't.
We love our bed, and the other bed was for friends here in Cayman - they love theirs too.
Thanks very much,
Old Creek is encouraging potential Murphy bed buyers to be sure to read all of the reviews on the bed you’re interested in, analyze your findings and finally make a decision on whether this is the right bed for your home.
For more information please visit www.wallbedfactory.com.
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Old Creek Wall Bed Factory has been an independent retailer of Murphy Beds and furniture accessories for 32 years. Centered in the Pacific Northwest, Old Creek prides itself on its initiatives as a green company, utilizing sustainable energy and eco-friendly products. Extraordinary customer service and quality products are the foundation deeply rooted in the Old Creek team. Operating in Corvallis, Ore. Old Creek globally serves both commercial and consumer clients.