Talegent Welcomes New General Manager to Make Contact Centre Hiring Easier Than Ever

AUCKLAND, New Zealand - July 19, 2015 - PRLog -- Talegent today welcomed Jane Reddiex as their General Manager in their Wellington office. At Talegent, Jane will be responsible for handling Talegent’s contact centre clients throughout the world.

Talegent has become a major player in the contact centre sphere, and has helped clients all over the world revolutionise their contact centre hiring to ensure that they hire only the best representatives and leaders. By implementing innovative new features such as web chat and video interviewing Talegent ensures that their clients remain on the leading edge of assessment developments. This has enabled a major Australasian contact centre to hire representatives who are able to convert 1.5 times more outbound calls into sales and reduce turnover by 40%.

By appointing Jane as Talegent’s new contact centre specialist, Talegent hopes that their contact centre client experience will be markedly improved.  Jane’s career spans 2 decades and hemispheres, over 10 of which have been spent managing contact centres, so she is in a unique position to assist recruiters in finding the best contact centre representatives and leaders. Having led recruitment campaigns to set up entire contact centres, she has intimate experience with the challenges that contact centre recruitment can bring, and is fully prepared to help her clients through this occasionally difficult process. Further, Jane received the Australasian leadership award at Hudson global resources two years in a row.

John Austin, CEO of Talegent says ‘Jane's considerable industry experience gives customers an invaluable fount of knowledge from which to draw from.’

Background

Talegent was founded to apply new technology to psychometric assessments to better meet the unique demands of online recruitment. From pre-employment screening to employee development, Talegent offers personalit, cognitive ability and skills test solutions designed to provide the most accurate possible predictions of job performance, faster, more efficiently and at less cost.

Learn more about Talegent at talegent.com