Regarded as the most prestigious in the industry, the awards are judged independently by a panel of leading industry experts and personalities.
Up against bigger and corporate sized organisations, Evolve were judged not just on commercial performance, but on its products and service offering, the approach to unified communications, customer support, staff training, community engagement and the content of various testimonials. The judges noted the several strong entries commenting “it was an impressive category to judge”.
Talking about winning the award for a second year, Mark Gordon, MD, says “To win this award last year was fantastic, as it says so much about the business. To retain the award in 2014, was probably more difficult, and it lays testament to the continued hard work, dedication and commitment shown by all my team.” “Businesses all over have had a tough time, but if you’re prepared to have a clear vision, with a strategy that is solid, and you have the right people, then you can make something work really well.”
Evolve were also commended for their staff training, strong ethics and community engagement with even more glowing comments from the judges, “…showing strong ethics, community support and proves that investing in staff leads to better business.”
Gordon adds “We want the customer experience to be the best possible. In that way we retain our current customers, we attract new ones, and we satisfy the need for providing great products which is all underpinned by exceptional customer service.” “The ethics and philosophy we adopt are simple, real, and are actually what customers want.” “We invest in people, our people, our communities and of course our customers. It’s as simple and as complex as that.”
Asked “what’s next?” Gordon concludes, “We’ll keep growing both organically and by acquisition. We’re also investing in new technologies as well as new areas, and we want to introduce and develop the concept of ‘joining up different technologies’