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Follow on Google News | Expert Dr. Rhonda Savage Join All-Star Dental Academy for Free WebinarDr. Savage will be discussing “The Three C's of Ethical Sales: Confidence, Communication and Case Acceptance”
Dr. Savage will be presenting “The Three C's of Ethical Sales: Confidence, Communication and Case Acceptance.” This lively course will identify issues or concerns that may be affecting customer service. Explore the roles of leadership and teamwork with a focus on patients. With the right verbal skills, a dental team can create a systematic environment that earns the trust and respect of patients. · -Improve communication skills of team members · -Motivate patients to accept periodontal treatment · -How to pass the patient from one person to the next with proper communication at each phase of the patient’s visit · -How to improve case acceptance and which words or phrases NOT to use · -How to do fee rebuttals · How to decrease broken appointments and last minute cancellations by creating value on the phone and in the back Dentists can sign up for Dr. Savage’s Expert Interview webinar here: http://allstardentalacademy.com/ All-Star Dental Academy’s Expert Interviews are twice-monthly webinars featuring expert presentations and question & answer sessions that focus on many different aspects of the dental industry, including marketing, management, mindset, and training. Past Experts have included: Fred Joyal (Founder & Former CEO of 1-800 Dentist), Rachel Wall (Founder & President of Inspired Hygiene), and Dr. Lorne Lavine (The Digital Dentist & Founder/President of Dental Technology Consultants) About Our Expert Rhonda Savage, DDS is an internationally known author and lecturer, and CEO of Miles Global, an international dental training and consulting firm. She lectures and publishes on women’s health issues, leadership, and business management. Dr. Savage is a Past President of the Washington State Dental Society, and an Affiliate Faculty Member of the University of Washington, School of Dentistry. She is also a member of the Pierre Fauchard Academy, American College of Dentists, and the International College of Dentists. A former dental assistant and front office staff member for 14 years, she understands the dynamics of success in a dental team. A dentist in private practice for over 17 years, she knows the demands of quality patient care, leading a winning team and the running a successful business. And as a Lieutenant Commander in the Navy during the years of Desert Shield and Desert Storm, she received the Navy Achievement Medal and an Expert Pistol Medal, earning her the nickname of “The Beast.” She’s a “straight shooter,” aiming at the critical issues that dental practices face today. About All-Star Dental Academy All-Star Dental Academy brings dental professionals and industry experts together in complimentary webinars, with the goal of providing them valuable education, helping their practices maximize profitability, and continuously improve their patient care. (http://www.allstardentalacademy.com) End
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