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Follow on Google News | Virtusa Wins Frost & Sullivan’s 2013 Customer Value Leadership AwardCompany honored for providing superior customer experience in the healthcare industry
By: Virtusa “As the healthcare industry continues to shift, marked by increased IT platforms and electronic documentation of information, easily-accessible ECM solutions for collaborating and managing data are becoming a necessity,” said Shruthi Parakkal, healthcare research analyst at Frost & Sullivan. “Virtusa is addressing this need, demonstrating clear leadership in the healthcare IT space through its robust technology solutions and acute focus on customer engagement, while concomitantly striving to reduce the total cost of operations.” “We understand that given the rising costs for compliance and severe budget restrictions, today’s healthcare organizations require technology solutions that are cost-effective, scalable and customizable,” Virtusa was recognized for rendering operational excellence through its integrated technology solutions for healthcare management, providing enhanced value for customers with a holistic customer experience management program, and ensuring return on investment (ROI) for its customers. The company was also honored for its C3ORE (Complexity, Compliance, Change, Obstacles, Risk and Expense) platform for healthcare management which is an integrated technology solution for overcoming the challenges associated with complexity, compliance, and change management in the healthcare environment. C3ORE creates value for clients by increasing operational efficiency, optimizing cost of operations and improving agility. “We are honored to receive this recognition from Frost & Sullivan for our commitment to creating exceptional value for our global clients in the healthcare space,” said Kris Canekeratne, chairman and CEO of Virtusa. “Our unique transformational approach combined with our advanced global delivery model enables us to implement innovative solutions for our clients that dramatically improves the customer experience, accelerates business outcomes, and creates demonstrable ROI.” Frost & Sullivan’s awards recognize companies in a variety of global and regional markets for demonstrating outstanding achievement and superior performance in areas such as visionary innovation, competitive strategy, leadership and technology and product development. The company’s Customer Value Leadership Award recognizes a company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion. About Virtusa Virtusa provides end-to-end information technology (IT) services to Global 2000 companies. These services, which include IT consulting, application maintenance, development, systems integration and managed services, leverage a unique Platforming methodology that transforms clients’ businesses through IT rationalization. Virtusa helps customers accelerate business outcomes by consolidating, rationalizing, and modernizing their core customer-facing processes into one or more core systems. Virtusa delivers cost-effective solutions through a global delivery model, applying advanced methods such as Agile and Accelerated Solution Design to ensure that its solutions meet the clients’ requirements. As a result, its clients simultaneously reduce their IT operations cost while increasing their ability to meet changing business needs. Founded in 1996 and headquartered in Massachusetts, Virtusa has operations in North America, Europe, and Asia. © 2011 - 2013 Virtusa Corporation. All rights reserved. Virtusa, Accelerating Business Outcomes, BPM Test Drive and Productization are registered trademarks of Virtusa Corporation. All other company and brand names may be trademarks or service marks of their respective holders. End
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