John J. Murphy, president of Venture Management Consultants, is an expert on the development of effective leadership, service and teamwork. Venture Management Consultants provides customized executive education and management training on how to inspire and lead change. He is the author of 14 books on leadership and related subjects. Murphy's talk for Renewal By Anderson will be centered on his latest book, 'The How Of Wow: Secrets To World Class Service'.
“The How of Wow is about revealing corporate secrets that dazzle and delight customers, not just satisfy them. It is about creating raving fans who talk about their experience with you to their families and friends. There is no better way to grow your business.”
An award-winning author and international business consultant, John J. Murphy works with organizations worldwide who seek his counsel and coaching. From the U.S. Navy to Fortune 100s, Murphy teaches that teamwork is the ultimate reflection of wisdom and balance. Murphy has appeared on over 400 radio and television interviews.
John J. Murphy’s body of work is immense. It is especially pertinent in light of today’s need for building effective teams, learning to work as a team and the development of team leadership. He is the author of numerous books on leadership and teamwork, including ‘Pulling Together: The Power Of Teamwork’ and Sage Leadership: Awakening the Spirit in Work.’ His company, Venture Management Consultants, specializes in helping people and organizations worldwide achieve and sustain peak performance through effective deployment, development and implementation of best practice techniques. These include, but are not limited to, lean six sigma, leadership skills training, and leadership in management, leading change, kaizen, customer service and sage leadership.
John J. Murphy is available for media interviews and can be reached using the information below or by email at firstname.lastname@example.org. Murphy’s books are available at Amazon, at his website and many other online book outlets. More information, including a full list of services and authored works, can be found at his website at www.venturemanagmentconsultants.com.
About John J. Murphy:
Recognized as an international expert on leading culture change, John Murphy helps organizations address this issue head on. The author of 14 books on related topics, and a guest on over 400 radio and television stations, Murphy teaches leaders worldwide how to integrate the culture piece (of OE) with the systems, structural, and “tools” components. Approaching the change process with an integrated strategy leads to powerful, measurable, sustainable results.