Today’s Business Products also was a Smart Business Magazine “World Class Customer Service Award” honoree for the third consecutive year in 2012 and earned a “Leading Edge Award,” as one of Crain’s Cleveland Business top companies in Northeast Ohio. For the 20th consecutive year, the company earned an A+ rating from the Better Business Bureau.
The company, which was founded in 1984 by CEO Rick Voigt and his father, Don, now employs 45 people.
“I was shocked when Inc. magazine informed us that we are one of the fastest growing private companies in the country,” Voigt said. “Our strong growth is due to having the right people at every level of the organization and our firm commitment to quality, efficient service to our customers.”
Today’s Business Products distributes office supplies to clients across the U.S. with next-day delivery service. Its business services include custom-printed items, paper, pens, consumable office products, office furniture, school furniture, educational supplies, computer and printer supplies and accessories and janitorial supplies and equipment. The company operates an office furniture showroom at its headquarters in Parma, Ohio, along with a network of 40 regional distribution warehouses.
This summer, the company earned its third consecutive “World Class Customer Service” award from Smart Business Magazine. The program serves to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it best.
Today’s Business Products also was among an elite group of 101 mid-sized companies recognized with a Crain’s Cleveland Business 2012 “Leading EDGE Award” for driving value for Northeast Ohio.
In a retail business that is increasingly dominated by national chains, Today’s Business Products continues to expand. During the last nine years, the company has made four strategic acquisitions, the most recent being the purchase of Euclid Office Supply, in Euclid, Ohio, in April 2012.
“We are focused on expanding our footprint to a larger geographical area while maintaining our high level of service locally,” Voigt said.
For more information, contact Rick Voigt, at 216-267-5000, or visit www.todaysbusinessproducts.com.