When asked the reason for using a cloud based phone system, most clients list mobility as their number one response. A large percentage of these small businesses are forgoing the traditional business landline and employing a virtual phone system like iTeleCenter.
The service comes with a choice of local and/or toll free numbers that a company advertises as its business number. When calls come in, the auto attendant (a customized greeting) professionally guides the caller to the proper channel. The caller hears a welcome message and a choice of options to get to the person or department they want to reach. The system then seamlessly forwards the caller directly to the designated mobile or landline number.
Scalability is built in. For smaller companies with a sole proprietor, the system can bypass the auto attendant and forward directly to a designated number. Larger businesses can use the system as a virtual PBX without the added cost of equipment and maintenance. Each employee or department can be assigned their own extensions – with the same call forwarding and voicemail functionality present on the main number.
Privacy is of utmost importance. The last thing the president of a company wants is to publicize his mobile number. Although calls are routed to personal cell phones or home numbers, these numbers remain private – the caller never knows the number where the call terminates. Outgoing calls placed through the system display the local or toll free number associated with the service – never the personal number of the phone used to place the call.
This system fulfills the complete communications needs of any small business. Voicemail alerts send message content as readable text in an email along with a WAV file attachment. Faxes can be sent and received online through the service – again maintaining the privacy of all personal numbers.
Get more information here: http://www.itelecenter.com/
iTeleCenter was founded in 1992 by entrepreneur Paul Champaneria who wanted to build a company that catered to the needs of virtual companies, direct salespeople, affiliate marketers, real estate professionals, and all forms of home-based or small businesses. iTeleCenter is a virtual phone system that provides individuals with the ability to utilize toll free phone numbers, locally based numbers, or vanity numbers, with call forwarding and voicemail that make professional life a little easier. With the best in customer care and service, along with the latest and most innovative features, it’s a must have for professionals who want to compete on a regional or national level, whether it’s a one-man operation or a million-dollar corporation.