Global - Qender Pte Ltd, launched the free Qender Mobile Queue app on iOS 5.0 for the iPhone and iPad in the English language markets across the world.
“Customers hate to queue. We created Qender so that small businesses that have long queues today, could delight their customers instead. And they know that delighted customers are more likely to provide positive word of mouth referrals,” said YW Tan, CTO & Founder, Qender Pte Ltd.
With the app, a customer requests and receives a queue number from a merchant. She could do that on premise or from remotely. The merchant presses “Next Customer” to alert the customer when she is ready to be served.
The Qender Mobile Queue app could turn millions of boring minutes waiting in long queues into fun time instead. Customers could be mobile, go shopping and have fun while queueing.
Affordable Solutions for Small Businesses with Queues
Qender Mobile Queue will suit small businesses with queues today in Healthcare (doctors, dentists, medical specialists)
Qender is designed for use at the point of customer engagement and works in a complementary manner with the existing workflow systems such as appointment reminders and reservation system.
For doctors and dentists that work with walk-in customers and not by appointment the Qender Mobile Queue solution, has some unique mobile and smart features:
Customers Take A Queue Number From Home or Office
A customer could see an open queue of a merchant from 10km away. He/she could request a queue number from home or the office.
Customers View their Queue Status from Anywhere
When in a queue, a customer could see an update of her queue status and knows when to return to be served by a simple refresh tap.
Marketing The Business & Word of Mouth
The Qender Mobile Queue solution uses a QR code as one of the ways for customers request a queue number, the unique Qender QR code to market their business. Happy customers could tweet or email their business details to their friends and families.
The iPhone and iPad version is available now in English, for small businesses in US, UK, Australia, Singapore and Hong Kong. The Android version is production.
About Qender Pte Ltd
Qender Pte Ltd creates new computer solutions to improve the way things are done. Our staff work from Singapore and Australia.
Contact: Seng-Hee Tan