Qender Mobile Queue is a remote queueing service for businesses like doctors, hair salons and food outlets that have queues. They let their customers use a free app to take a queue number remotely, wait in comfort nearby instead of standing in line in person.
What’s New in Version 1.1
● Brand New Unified Merchant UI.
● Conveniently located Merchant DEMOs to guide you through the use of your Qender Mobile Queue.
Qender Mobile Queue
▶ A customer can view a nearby virtual queue and ask for a queue number without coming to the shop.
▶ When in a queue, a customer can view movement of her queue remotely.
▶ The Merchant uses the app as a Long Range Buzzer to alert the customer.
No Integration - Start in Minutes
A small business can set up the whole queue operations in less than an hour and operate the queue for less than the cost of a cup of coffee a day. No integration is needed and there are no changes of the business process for the front desk operation. With a connected iPad, a simple download of the app is all that is needed to start operating a virtual queue.
This cost effective and simple approach is brought about through harnessing the best technology in cloud computing and mobile computing.
A customer can take a virtual queue number from the free Qender Mobile Queue app from her home or from the office, and she can view the progress of her queue from the app.
Many merchants needed their customers to wait in a queue for their turn to be served. Merchants who understand the power of good customer service, knows that although the customers have chosen to wait, they are not happy to be stuck in a queue.
Now, he has a simple and cheap solution due to the popularity of the iPhone and iPad. He can turn that boring queueing into an enjoyable customer experience by letting his customers queue from remotely. Let your app do the queueing while you go shopping! Why not?
Self Management of Waiting Time
Customers prefers to manage their own waiting time. Allowing them to check the queue status remote via the app is an excellent solution.
Extensive researches have been done by Dr Richard "Dr Queue" Larson at the Massachusetts Institute of Technology (MIT) and others on queueing psychology.
Visit http://qender.com to find out more. Download the free app to try it.
About Qender Pte Ltd
Qender Pte Ltd creates new computer solutions to improve the way things are done. Our staff work from Singapore and Australia.