Briggs comes to MyBinding.com with several years of experience in customer service. Originally from California, she has lived in Oregon most of her life and worked for a few businesses in the area. Prior to coming to MyBinding.com, Briggs worked in the corporate office of Hollywood Video and for McKesson, a pharmaceuticals distribution center. Both positions offered her the chance to refine her skills for working with clients. After life required her to take an extended family leave, she brought her knowledge to MyBinding.com as a customer service specialist.
"I really enjoy helping out the customers," said Briggs. "Many customer service positions are full of complaint calls but we don't really get complaints here. It's nice to work for such a great company."
As a customer service specialist, Briggs is part of a team that of individuals that are available to answer calls from customers. They take orders, explain product, answer questions, make recommendations, handle returns, and anything else their clients may need. As a whole, MyBinding.com is known for excellent customer service. In fact, they are one of the few internet companies to staff an entire department dedicated providing an actual person on the phone rather than an automated system.
"Customer service is a high priority for our company," said Shawn Slotkin, Inside Sales Supervisor. "Sara is a great addition to our team because she is excellent with customers as well as being highly adaptable. Any task we give her, she jumps right in to get it done."
Briggs has already shown herself willing to step in and help where needed. The marketing team recently offered her the chance to help them out on a temporary basis and she willingly completed tasks for them in addition to her regular work. With a positive attitude and a flexible nature, Briggs is excited to be a part of a company that values their employees and appreciates their efforts.
"I've learned a lot since I started and everyone is so nice," said Briggs. "This company makes you feel like you're part of a family. I'm excited to see what the future holds for me here at MyBinding.com."
MyBinding.com is a division of Information Management Services, LLC. The company is based in Hillsboro, Oregon, and offers the Internet's largest selection of binding equipment, laminators, and document finishing devices and supplies. For more information, they can be reached at 1-800-944-4573. Their blog, located at http://www.MyBindingBlog.com, also contains information about the company and the products they sell.
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