Stuart Buckley, CEO of Calltracks.com explained how it benefits business in greater detail:
“Calltracks can track calls and keywords with a simple to use software interface. Regardless of the source of the sales lead, the business can monitor their potential customer or client from the first point of contact right through to the finished sale.
“In addition our call track software will notify business should a missed call happen, together with a comprehensive reporting system on call data. This opens the door to staff and departmental performance management, training issues, KPI checks, and customer service monitoring to name but a few.
“Feedback from our customers is positive and some such as Citygate Automotive Ltd have said “They would be lost without it”.”
For more information visit http://www.calltracks.com
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Calltracks.com was established in 2004 and is based on an idea by CEO Stuart Buckley. It is a pioneer in the call tracking and conversion attribution tracking industry. Their call tracking software includes the performance management of staff, call recording and analysis, sales lead management, keyword tracking, and prospecting.