Big River Telephone expands Internet department

Jan. 19, 2010 - PRLog -- Big River Telephone is proud to announce the addition of Randy Black to their technical support department.

Randy Black brings extensive industry experience to Big River. Randy graduated from the Rose-Hulman Institute of Technology and received a master’s degree in systems management from the University of Southern California.

Mr. Black has lived in the region for 30 years, having previously worked for Proctor & Gamble and Showme.net. Randy Black is a devoted family man and is regularly involved in church activities.

Randy will be responsible for internet technical support and customer experience.

“Randy will be a valuable asset to our organization.  His knowledge of the industry and customer focus will help us provide better customer service,” says Kevin Cantwell, President of Big River Telephone.

Big River Telephone Company (www.bigrivertelephone.com) is a full-service telecommunications company that operates in the Midwest, headquartered in Cape Girardeau, Missouri.  Big River Telephone is one of the oldest competitive telephone companies in the United States.  Founded in 1983 as a long distance carrier, Big River Telephone has evolved over the years into one of the premier Competitive Local Exchange Carriers (CLEC) in the United States.  In addition to being a successful CLEC, Big River Telephone has also developed into one of the market leaders for delivering Voice over Internet Protocol (VoIP) to the cable industry.

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Big River Telephone Company is a full service telecommunications provider serving customers for over 20 years. Big River Telephone has grown to be one of the largest locally owned carriers in the Midwest.