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Follow on Google News | Essex Bookkeepers Issue Advice on How to Prepare for Consumer Rights Act 2015 ChangesAs a business you have until 1 October this year to make sure your staff are aware of the rest of the changes being brought in by the Consumer Rights Act 2015.
There will also be clarification on the periods for repair, replacement and refunds on goods and services and the process by which small businesses can take legal action against larger companies that are breaking competition laws. Essex bookkeepers Office Assistants are taking a look at how the changes will affect businesses. Statutory Remedies If a service fails to meet the provisions of a contract, then consumers will have statutory remedies of ‘repeat performance’ If the service is not delivered within a reasonable time, then the consumer will be entitled to a price reduction. Whilst the consumer now has a statutory right to these remedies in these circumstances, it does not mean they are excluded from seeking alternative remedies, for example damages, provided they do not attempt to double recover for the same loss. As Office Assistants (http://www.officeassistants.org) Help Available from the Chartered Trading Standards Institute Chartered Trading Standards Institute chief executive officer Leon Livermore said, “The Chartered Trading Standards Institute and trading standards officers are committed to working with businesses - small, medium, or large - to help them understand complicated legislation that impacts day-to-day operations. In preparation for the implementation of the Consumer Rights Act, CTSI has developed reference tools through its Business Companion website. The site helps business owners understand the Act and new or changing responsibilities specifically related to their business.' You can access the tools mentioned here: http://www.businesscompanion.info/ In the meantime, if you are unsure of what you need to do to implement the new laws, you could speak to your bookkeepers who will be able to guide you on how the changes will start to take shape for your business. Office Assistants offers bookkeeping services and much more to clients throughout the south east of England from their base in Rainham, Essex. For more information visit http://www.officeassistants.org. End
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