ADAR IT Announces Industry Best Net Promoter Score

CHICAGO - June 4, 2015 - PRLog -- ADAR IT is proud to announce its most recent Net Promoter Score rating of 75, which places their private cloud IT-as-a-Service as an industry leader. The company’s practical application of its philosophy of being a “service company that uses technology” is evident in the results. 75 percent of ADAR PrivateCloud™ users are actively promoting the brand to their networks. The results come as no surprise to the staff in the Chicago Support Center.  ADAR IT founder Vadim Vladimirskiy added, “We speak with our clients every day and know that they are happy with our product and the quality service behind it, but is still gratifying to see the results quantified!”

More than 90% of decision makers at client firms responded to the survey, far more than the 45% considered adequate for a reliable measure.

About Net Promoter Scores

Net Promoter Score (NPS) measures the loyalty that exists between a provider and a consumer. NPS divides customers into three categories: Promoters, Passives, and Detractors. NPS can be as low as -100 (everybody identifies themselves as detractor) or as high as +100 (everybody identifies themselves as promoter). An NPS that is positive (i.e., higher than zero) is felt to be good, and an NPS above 50 is excellent.

About ADAR IT

ADAR Inc. provides comprehensive IT support that covers hardware, software, security and 24/7 technical support for small and medium sized businesses for a fixed monthly cost that allows businesses to have reliable service at a predictable cost.  Supporting any software on any device anywhere in the world, ADAR IT reduces risk for both service and cost for any industry.  The experience is identical regardless of user location or device – log off in one spot and resume work seamlessly in another.

To learn more, visit http://www.adarit.com.

About MK Capital

MK Capital is an established venture capital firm with offices in Chicago and Los Angeles.  They offer multi-stage growth equity and venture capital to companies in cloud Infrastructure, digital media, software, and education technology.