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Follow on Google News | Helpdesk Solutions by DeskCenter USADeskCenter Helpdesk ensures a good documentation of your internal workflows and helps you to evaluate and stay in compliance with defined processes.
It is a perfect tool for support and control. All information about employees and assets can be accessed directly. DeskCenter Helpdesk detects service queries of users and supports the creation of trouble tickets for the service staff. Recurring events can also be handled effectively. To increase the support performance, all departments involved can be integrated into the process chain. It helps the team follow the appropriate workflows and processes and provides the information needed to improve support effectiveness and desktop portfolio management. Free Webcast (call or email for future dates) Date: July 16 11:00 am – 12:00 pm EST To Register: Use link or call 516 442-1508 Register Now July 16 Benefits Central incident and problem management Efficient service request and workflow management Clear and correct ticket management Individual ticket creation per web, telephone or mail (manual or automatic) Powerful web frontend for mobile flexibility Knowledge Base for long term availability of experiences and solutions Avoid interruptions with problem management of knowledge base Less work because of direct ticket assignment Avoid double workflows because of complete documentation Actions can be assigned to costs Summarize tickets for a better overview Orientation on ITIL® and best practice Try a free full featured trial Download Now (http://my.deskcenter.com/ For all questions or a free consultation call 516 442-1508 or write toinfo@deskcenterusa.com. DeskCenter USA Inc. lwww.deskcenter.com Phone 516 442-1508 l info@deskcenterusa.com 309 West Park Ave l Long Beach, NY 11561 End
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