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Mobile-Logix.com Leverages Field Service API to Increase Workforce Efficiency with Google Glass

PHOENIX, AZ - 05/19/2014 - Field Workforce Management Breakthrough

Workforce Management Google Glass
PRLog - May 19, 2014 - PHOENIX -- The MobileLogix Field Service API will allow Field Service Technicians with Google Glass the ability to send and receive real time video from-and-to the field, empowering customers with real time progress and proof of delivery into field performance.  Work orders can be received and acknowledged by technicians instantly, eliminating the guess work of acceptance by the field.    “We are expecting our customers to add 20-30% more site visits per day without adding resources”, said Ron Babich, CEO of MobileLogix, http://www.mobile-logix.com

“This first of its kind collaboration is expected to drastically increase efficiency  by arming  technicians direct access to reference libraries in the field with complex step-by-step instructions to each service task”, said Babich.

The MobileLogix API to Google Glass is anticipated to increase revenue for companies who provide resources in the field with higher customer satisfaction and upsell opportunities.

Visual access to field technician work is expected to eliminate customer wait time by empowering customers with field information through their web browser.  Results are expected to speed up  approval times,  increase first time fix rates, and ultimately drive profits for field service providers and customers across all industries including:  Oil and Gas, IT/Computer, Health Care, Telecom, Mining, Mechanical Repair, and others.

SmartField for Google Glass is priced per cloud server instance and is available  to all industries.

About MobileLogix

MobileLogix is the leading provider of field service and mobile workforce management applications. MobileLogix’s patented platform for field service management improves customer service while dramatically reducing operational costs and delivering immediate and lasting return on investment.  The industry’s only end-to-end solution, MobileLogix’s solution uses activity based productivity recognition and predictive analytics to provide the most advanced and accurate field service management application on the market, providing results to reduce customer wait times while increasing field workforce efficiency. MobileLogix’s solutions are cloud-based, quickly deployed, highly configurable and easily integrated with existing CRM, ERP and other solutions. Visit http://www.mobile-logix.com/ for more information.

Ron Babich

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Location:Phoenix - Arizona - United States
Tags:workforce management, field management, Google Glass, Field Automation
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