CloudSymphony build Dementia Friends Public Facing Website & Community Portal on the Force.com Platf

May 12, 2014 - PRLog -- CloudSymphony are Europe’s most innovative Salesforce.com and Salesforce.com Foundation partner and work to deliver tailored solutions to the non-profit, education and public sector built on the Salesforce.com platform.

CloudSymphony and the Salesforce.com Foundation were selected to develop and build the Dementia Friends’ website (www.alzheimers.dementiafriends.org.uk) to support their star studded ‘Live Aid’ campaign featuring the likes of Lily Allen, Chris Martin, Sir Terry Pratchett and many others. The site and the associated “backend” technology is built and configured on the Salesforce.com platform in order to provide a robust and flexible portal to support, educate and engage the anticipated one million people the initiative aims to reach.

‘Dementia Friends’ is a national initiative being ran by the Alzheimer's Society and Public Health England, aiming to improve people's understanding of dementia and its effects. Alzheimer's Society is working with a huge number of volunteers and other organisations to achieve this goal.

The Force.com Sites and Communities platform configured by CloudSymphony, enables the creation of public web applications and web sites that fully and securely integrate with Alzheimer’s Society’s business processes and connect with multiple social media channels for greater user engagement. The scalability of the Salesforce.com platform provides significant advantage for the Dementia Friends’ campaign as it will enable the management of high volumes of transactions on a daily basis.

By visiting www.alzheimers.dementiafriends.org.uk willing ‘Friends’ will be able to register and sign up as Dementia Friends or Champions, browse available sessions by geographic location and book sessions. All this information is then available in real-time for the Alzheimer’s Society to enable them to automate the sending of literature, book registered Friends into sessions nationally and provide a high level of service that supports the campaign end-to-end.

Speaking about the launch of the campaign Richard Ferriman, Chief Executive Officer of CloudSymphony, said “We [CloudSymphony] are delighted to be a part of something so profound. 670,000 people currently live with Dementia in England and this is set to double within the next 30 years. The awareness the Dementia Friends’ initiative will go a long way to educate people on the best ways to support those suffering with Dementia. We are continually proving the quality, stability and flexibility of the Salesforce.com platform in the charity and public sector.  My management team and I have already made it clear to our staff that they will have our full support to care for family members with Dementia going forward. We are proud to all be Dementia Friends. I would urge all businesses to follow suite.”

Prime Minister David Cameron said “I am committed to Britain leading the way in the fight against Dementia, and this initiative by the Alzheimer’s Society is fully supported across all levels of Government.” (Guardian Newspaper).

As well as encouraging people to sign up as Dementia Friends, Alzheimer’s Society is also calling on people to volunteer to be a Dementia Friends Champion. The difference being, a Dementia Friend is someone who takes a Friends' information session and turns their understanding into a practical action that could help someone with dementia living in their community and a Dementia Friends Champion runs the Friends' information sessions for people in their personal networks or communities.

More information is available on www.alzheimers.dementiafriends.org.uk

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