With its innovative tool GoTrack, the customers will now be able to see the spatial movement of the delivery vehicle, name of the delivery agent and the current status of their orders. Each and every movement of their order can now be tracked through Google Maps.
Speaking on this big step in technology, Vikram Chopra - CEO and CoFounder of FabFurnish.com said, “We at FabFurnish.com view logistics as the most important part of our business. Good logistics initiates more sales by achieving higher repeat purchases and creating more happy and satisfied customers. Gojavas’ speed, reliability and customer focused innovations has helped FabFurnish.com to be customer’s favorite. Tying up with GoJavas has been a wonderful experience as it has given us more repeat buyers.”
Adding to it, he said “E-Commerce companies can only survive if they have superb delivery partners and excellent customer service.”
According to Mr. Vijay Ghadge, COO, GoJavas, “Logistics partners are the face of the company for the customers. We at Gojavas believe in customer satisfaction and thereby form an integral part of the consumer-vendor supply chain.”
The customers now have the convenience of tracking their order online through Google Maps and know the exact location and estimated time for the delivery.