An Overview Of Business Process Outsourcing

PRLog - Apr. 3, 2014 - CALIFORNIA CITY, Calif. -- Business Process Outsourcing or simply BPO is nothing but contracting with another company or organization to handle some of your business or services for a payment. This is being done by many companies in order to decrease the amount of funds which they add into new projects that could result in future profits. The BPO concept came into the corporate world in the 1980s when payroll functions were initially sent to another company for outsourcing. Later, many companies started outsourcing the employee benefits and now almost every businesses starting from Call Center Operations, Accounts, Customer Service related activities, Finance and Administration functions, Human Resources etc., are being outsourced. Today, outsourcing has become a necessity to remain competitive in this ever changing world. Outsourcing Companies deal with three important categories of outsourcing: core BPO, knowledge offshore outsourcing and technology service outsourcing. Company activities which are mainly considered as “non-core” are outsourced.

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