“We’ve had some good response and feedback from both our homeowners and our contractors on the new system and have made improvements that will do several things,” explained Troy Selvog, owner of Customer2Contractor.com. “First the phone system is easy to use and now within just a few minutes a homeowner—or anyone else who needs a home improvement contractor—can record their job information and leave it on the system for contractors to hear and send them a quote.”
“Second, the system now features tips on how to create an effective listing for your project and even gives examples of listings which have received successful bids. Also included are tips on how to properly select a contractor that is right for your project.”
An additional improvement to the service includes newly revised project categories which are more specific so that homeowners will be able to make certain that their projects are directed to contractors with the proper expertise.
The system now categorizes projects into eight major categories including:
· Home Exterior
There are a number of subcategories under each of these main categories to make certain that both project postings and contractor interest are funneled into areas where a match is likely to occur.
“The system also contains a number of improvements on the administrative side which will allow us to serve our customers better by making sure their listings are quickly posted and have a fair opportunity to attract interested contractors,”
Launched this past summer, http://www.Customer2Contractor.com is the nation’s only phone-based contractor referral system. It offers both homeowners and contractors an opportunity to speak directly to one another and thus avoid the endless back and forth of email, where the potential for misunderstanding and miscommunication is greatly increased.