“We are very happy with how the company performed in 2013. We were able to significantly increase our turnover once again. The fact that 97 percent of our clients renew their maintenance contracts every year reinforces how loyal our client-base is. We are spurred on to achieve even greater successes by the trust our clients place in us and our products,” explains Matrix42 CEO Jochen Jaser (http://www.matrix42.com/
More than 2,500 customers around the world are currently managing approximately 2.5 million workstations using Workspace Management solutions from Matrix42. There is a very active community of more than 3,400 members, who have contributed over 200 ideas for innovations and product enhancements at Matrix42 (http://www.matrix42.com) over the last twelve months.
Success in Multiple Countries
Matrix42’s strong financial performance was founded on success in its core German market and performance in the UK, Switzerland and Austria. In the UK, Matrix42 achieved a number of high profile client wins, including Oxford Brookes University (http://bit.ly/
In Switzerland, Matrix42 was successful in securing a major strategic client for mobile workspace management with Post CH AG. It significantly increased its turnover with new and existing customers, and further major projects are already in the pipeline for 2014.
Matrix42 boosted sales in Austria on the back of healthy demand for its services. The company’s customers now include more than 70 Austrian organisations, including Silhouette, Böhler Forging, Raiffeisen Informatik, and Infineon.
A Year of Innovations
Matrix42 demonstrated its innovative pedigree with a number of new products launched in 2013, including:
• The new Workflow Studio was integrated into Matrix42 Workspace Management, which means that generating and adjusting business processes has never been easier. The consolidation of existing service and compliance solutions and more than 200 new features set a milestone in the company’s product development.
• Matrix42 Package Cloud offers an extensive array of business-relevant applications for download at a fixed price in the form of ready-to-use software packages.
• M42 Mobile (HD) for iOS, containing incident management and a service catalog, is the first iPad app for mobile IT Service Management.
• The Virtual Workspace Compliance feature pack supports users in understanding the consequences of the virtualized provision of applications via Microsoft and Citrix technologies.
2013 was also a year of awards for Matrix42. The company was presented with Initiative Mittelstand’
Additionally, the ITSM Review labelled the Matrix42 Service Catalog ‘a leading product’ and praised our ‘excellent enterprise client implementations and professional customer interface’. Matrix42 was also one of the first European companies to receive the Pink Verify 2011 ITSM certificate.
2014 Will Be Characterised By The ‘Smarter Workplace’
“Matrix42 will also be concentrating on the subject of workplace management in 2014. The office of the future will not be tied to just one place. We are no longer talking about a workstation, but a working environment – not a workplace, but a workspace. Matrix42 is being strategically developed into a workplace aggregator that allows IT departments and other users to easily manage a wide variety of workplace components and diverse array of devices, apps, data, and digital identities,”
“This means that Matrix42 will be able to align its strategy with current market developments. The role of the IT department is changing from the ‘Build and Operate’ to ‘Aggregate and Orchestrate’