LOS ANGELES -
Nov. 9, 2013 -
PRLog -- "On reopening my account with Kindle Direct Publishing, I made an innocuous comment which was promptly removed from the thread for no apparent reason. This practice had become routine for others. The comment did not contain any abusive prose and was on topic. After the fifth time this occurred I examined the value of continuing to work with an Amazon service which practices selective censorship on its community forums and found none. I find such a practice to be a violation of my 1st Amendment right of free speech. Direct contact with Jeff Bezos, CEO of Amazon, resulted in a couple of email contacts from Amazon's 'community standards' team admonishing me against using abuse in a post on the wrong forum, in the wrong section of Amazon's community. Miscommunications of this kind abounds because the right hand does not know what the left hand is doing. I expect no further apology or contact from them, since Amazon is fond of 'apologizing for the inconvenience' and then proceeds to work from a false premise, which is that Amazon is always right even when it is wrong. I take offense at such an approach to rebuilding a bridge which has already been burned once. Since there was no practical reason to hope for sales of any kind on Amazon, and similar complaints about lack of sales from others continue on the KDP forums to this day, I have since closed my account with KDP forever."
The author had closed her KDP and Amazon accounts in November of 2012 for lack of sales since early August, thanks to a series of server glitches. History has been repeated almost to the day a year later. Ms. Moore joins thousands of other authors who have been disenfranchised by Amazon's errors by unpublishing her e-books and going elsewhere. The print books remain on sale due to a contract with her distributor.
Account Phone Number