Redhead Couriers Improves Fleet Efficiency and Reduces Speeding with Fleetmatics

May 24, 2013 - PRLog -- To keep up with its growing customer base, the company turned to Fleetmatics, a leading provider of fleet management solutions for companies with commercial vehicles, to help operate its fleet more efficiently.

With a total fleet of ten vehicles, Redhead Couriers has its own same day Express Couriers for local deliveries and collections and also has access to the largest network of same day express couriers in the UK, meaning it can collect from anywhere in the UK and Europe. Andy Ling, MD at Redhead Couriers stated that before fitting the Fleetmatics fleet management solution he was unable to identify the exact location of each vehicle, which created inefficiencies while routing.

“Prior to installing the Fleetmatics system, when a job came in, I would have to call the driver to find out their location and trust them to give me accurate information,” explains Andy Ling. “Now, I can immediately see where a driver is and can assign the closest job to them. The Fleetmatics fleet tracking system has made everything run a lot more smoothly and efficiently.”

The ‘Live Fleet’ tool on the Fleetmatics system monitors the location of all Redhead Courier’s vehicles on the road, indicating whether a vehicle is free, en route to the next call or still with a customer. The ‘Live Fleet’ function has also enabled Redhead Couriers to build better relationships with its customers by living up to their promise on ‘time sensitive deliveries’.

A further advantage to the company since installing the system has been the decrease in speeding, which has also helped in reducing costs. “I use the ‘Red Flag Report’ function on the Fleetmatics system to alert me when a driver is speeding. This is a great service to have because over time it has made drivers more aware of their speed and as a result it has stopped them for speeding!” adds Andy Ling.

In addition, the courier company has also seen a reduction in vehicle idling time and vehicle misuse through the powerful reporting function. Andy Ling explains, “The out of hours report has given me  piece of mind as I am now aware if a vehicle is in use when it shouldn’t be plus the idling report allows me to keep check on wasteful activity.”

Redhead Couriers Ltd has been a Fleetmatics customer for over one year, and the overall benefits that the company has experienced since installing the Fleetmatics fleet management system have exceeded the company’s expectations.  “The fleet management system has enabled us to provide greater customer service and also improve the efficiency of our fleet on the road. We now have more time to concentrate in growing our business rather than chasing up our drivers to find their location,” concludes Andy Ling.

For further information about the Fleetmatics fleet management system, please visit www.fleetmatics.co.uk or call 0800 975 4566.