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Follow on Google News | What is a Credit Union? A Phroogal Answer.Phroogal answers the question, "What is a credit union?" Credit unions are not-for-profit financial cooperatives but why are they truly different from a bank.
By: Phroogal Let’s start with the first difference between banks and credit unions. Banks have customers and credit unions have members. You got it! You are a member of a cooperative not a customer of for-profit company. That alone changes the way credit unions deal with its “customers.” I never imagined that 7 years of my work experience would be in credit unions. I started my career working for a bank but was persuaded to join New Jersey’s largest credit union by a friend. I never looked backed. I couldn’t believe that a financial institution wasn’t just marketing customer service they were delivering it at every point possible. There was such a focus on member satisfaction. In addition, they offered everything a bank offered with slightly higher savings rates, lower interest rates and little or no fees. I remember asking myself, “Where have you been all my life?” So there are 93 million people who are members of credit unions. Yet, many of those members themselves do not know much about credit unions. And credit union folks have not done a good job in explaining who, what and how they relate to a person’s financial picture. Visit Phroogal http://www.phroogal.com for a simple chart to help you figure out the differences between credit unions and banks. End
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