Mystic Management Systems Expands; New Enhancements Planned for ensur Software

NORWICH, Conn. - April 25, 2013 - PRLog -- 2013 is going to be good year for both Mystic Management Systems’ employees as well as all users who enjoy the company’s document control software, ensur. With recent personnel growth, and an impressive software update planned for the summer, the creators of ensure Software are planning for an exciting year.

In January, Mystic Management Systems moved into a brand new space that allowed for internal expansion and offered a refreshing environment to help inspire new product updates and enhancements. The company also recently expanded their customer service capabilities with the addition of a new Client Support Specialist, allowing Mystic Management Systems to better serve all ensur Software clients.

“Having a dedicated person in our new Client Support Specialist role is an important element of our renewed commitment to provide the best customer service in the document control market” said Erica Sullivan-Corbett, Mystic Management System’s Quality Assurance Manager. “We are a small company offering a large and powerful product, and we want all our customers to experience great customer service every day.”

In addition to adding a new team member, Mystic Management Systems  also installed a live chat feature on their website to better connect with customers online who would prefer to communicate instantly without the use of a phone.

Mystic Management System’s ensur Software is scheduled to issue version 4.2 this summer. The update is comprised of hundreds of enhancements and minor fixes that have been requested by customers and prospects alike. The development team has been hard at work coding, testing and designing new features in ensur that will help take the already robust document control software to an even higher level of market superiority.

“We always listen to our clients and accept their feedback as an opportunity to grow and improve. Without them, ensur Software wouldn’t be what it is today,” saidd Tom Tassias, Chief Technology Officer at Mystic Management Systems.

For more information about the upcoming version 4.2, visit mysticmsi.com or follow us on LinkedIn or Twitter @ensurSoftware (www.twitter.com/ensursoftware)

About Mystic Management Systems, Inc.

Mystic Management Systems, Inc. is a leading global provider of document and specification control solutions. Using the ensur Software application from Mystic Management Systems, companies throughout the world have been improving profits, reducing costs, and producing better quality products since 1983. For more information visit http://www.mysticmsi.com/