PRLog - April 18, 2013 - PHOENIX -- A hosted predictive dialer is a web-based phone dialer based on a Software as a Service (SaaS) technology. As opposed to hard dialing system that functions by linking computer systems to a server, a hosted predictive dialing system needs only computer systems and a reasonable internet connection.
The benefits of a hosted dialing system include - improved productivity, reduced costs, and increase in overall efficiencies of the company. With hosted solution, the agents or sales representatives will not have to waste time on tedious tasks like manually dialing the telephone numbers. Rather, they will be able to do what do best i.e. focus on sales and marketing.
For a company relying heavily on a large amount of call influx, a hosted predictive dialing solution would be beneficial. A contact center solution provider could help configure a hosted predictive dialer for a specific company as per its specific requirements. For instance, let us take a call center. Utilizing a friendly web interface, the system can be set-up with custom settings for each inbound and outbound campaign. The agents will just have to log on to the system via web browser, and start performing their sales and marketing activity. The agents will be able to focus fully on their conversation with the customers, as the dialer will be performing the key task of efficient automated dialing.
Furthermore, the business owners will not have to spend out that extra cash to obtain predictive dialing software and licenses when using a hosted solution. Predictive dialing software and its licenses are on the data farms of the contact center solution provider.
A hosted predictive dialer is a crucial component of any business that relies heavily on telemarketing for sales. The system is not only effective, but it can improve productivity, reduce costs, and increase overall efficiencies of the business. If you are looking for such hosted dialing solution, then redCloud (http://redcloudinc.net/
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